F5F Stay Refreshed Hardware Notebooks the laptop becomes extremely warm while being moved

the laptop becomes extremely warm while being moved

the laptop becomes extremely warm while being moved

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Cierian55
Member
61
05-29-2023, 08:45 AM
#1
I own a new Dell Precision 7750 from my company for work, and during my trips between work and home (usually 60-90 minutes apart), it becomes very hot when I remove it from its travel case.
I think it shuts down when the lid is closed but that doesn’t seem to happen.
Should I always keep it in a case unless I turn it off completely?
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Cierian55
05-29-2023, 08:45 AM #1

I own a new Dell Precision 7750 from my company for work, and during my trips between work and home (usually 60-90 minutes apart), it becomes very hot when I remove it from its travel case.
I think it shuts down when the lid is closed but that doesn’t seem to happen.
Should I always keep it in a case unless I turn it off completely?

9
999GOT666
Member
174
06-05-2023, 08:37 PM
#2
try turning it off?
9
999GOT666
06-05-2023, 08:37 PM #2

try turning it off?

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OscarWoHA
Member
58
06-05-2023, 09:56 PM
#3
It might be useful to verify the environment for "altering what closing the lid does." You should consider whether it will enter sleep mode or simply power down the screen. Based on this, you may have to manually turn it off before closing the lid.
If the problem continues even after that, reach out to the relevant support team with your issue before it causes harm to the device.
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OscarWoHA
06-05-2023, 09:56 PM #3

It might be useful to verify the environment for "altering what closing the lid does." You should consider whether it will enter sleep mode or simply power down the screen. Based on this, you may have to manually turn it off before closing the lid.
If the problem continues even after that, reach out to the relevant support team with your issue before it causes harm to the device.

X
170
06-07-2023, 09:03 AM
#4
You can observe the changes by watching what occurs when you close the lid. There isn’t a Windows setting that clearly explains its function in sleep mode. When I return from work, I connect to my monitor with two inputs—one for my PC and another for my company VPN via Ethernet. I also use a multi-device keyboard/mouse setup that lets me switch between my PC and laptop easily with a button press on each device. This arrangement helps me work from home comfortably. Earlier this morning, I moved my laptop to the office and after 60 minutes it felt only slightly warm, though it usually gets hot more often. Since my WiFi is always turned off, that doesn’t seem to be the reason.
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xxSuperSweetxx
06-07-2023, 09:03 AM #4

You can observe the changes by watching what occurs when you close the lid. There isn’t a Windows setting that clearly explains its function in sleep mode. When I return from work, I connect to my monitor with two inputs—one for my PC and another for my company VPN via Ethernet. I also use a multi-device keyboard/mouse setup that lets me switch between my PC and laptop easily with a button press on each device. This arrangement helps me work from home comfortably. Earlier this morning, I moved my laptop to the office and after 60 minutes it felt only slightly warm, though it usually gets hot more often. Since my WiFi is always turned off, that doesn’t seem to be the reason.

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XoX_LP
Junior Member
18
06-07-2023, 03:31 PM
#5
Turn off the laptop before placing it in the travel case, as the case is likely padded which can trap heat. With airflow present, the device may overheat quickly. Contact the IT department and send an email asking if they recommend turning it off during transport. Considering modern drives, loading into Windows typically takes no more than 20 seconds.
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XoX_LP
06-07-2023, 03:31 PM #5

Turn off the laptop before placing it in the travel case, as the case is likely padded which can trap heat. With airflow present, the device may overheat quickly. Contact the IT department and send an email asking if they recommend turning it off during transport. Considering modern drives, loading into Windows typically takes no more than 20 seconds.

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roflman33
Junior Member
16
06-07-2023, 05:58 PM
#6
It seems like the laptop is waking up while the lid is closed. Continuing this could be very harmful to the device.
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roflman33
06-07-2023, 05:58 PM #6

It seems like the laptop is waking up while the lid is closed. Continuing this could be very harmful to the device.

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BRushton
Member
61
06-11-2023, 12:37 PM
#7
It seems your task might be obscured from you. Usually, when you type a command like "choose what closing the lid" into the search bar, it displays a shortcut for that section. After that, there should be a dropdown to pick options such as "do nothing", "sleep/hibernate", or "turn off". Probably, if you don't see these choices, you lack the necessary user permissions, which is common with devices owned by an organization.
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BRushton
06-11-2023, 12:37 PM #7

It seems your task might be obscured from you. Usually, when you type a command like "choose what closing the lid" into the search bar, it displays a shortcut for that section. After that, there should be a dropdown to pick options such as "do nothing", "sleep/hibernate", or "turn off". Probably, if you don't see these choices, you lack the necessary user permissions, which is common with devices owned by an organization.

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Orange09123
Junior Member
10
06-27-2023, 04:09 PM
#8
It seems there might be an issue with the latest "Modern Standby" sleep feature. I understand that Dell XPS laptops have experienced overheating during sleep, so your device could be impacted as well.
If possible, check the Dell Support app and install any suggested drivers and BIOS updates.
You might also consider using the Hibernate option, though it doesn't ensure the laptop stays asleep in the travel case.
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Orange09123
06-27-2023, 04:09 PM #8

It seems there might be an issue with the latest "Modern Standby" sleep feature. I understand that Dell XPS laptops have experienced overheating during sleep, so your device could be impacted as well.
If possible, check the Dell Support app and install any suggested drivers and BIOS updates.
You might also consider using the Hibernate option, though it doesn't ensure the laptop stays asleep in the travel case.

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amkli
Member
197
07-09-2023, 04:39 AM
#9
Numerous laptops used in docking stations are programmed to do nothing when the lid is closed. When working on the device, connecting monitors and closing the lid, they require a reboot if they entered sleep mode. If it's a work laptop, contact your IT department or choose Sleep/Shutdown from the start button menu.
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amkli
07-09-2023, 04:39 AM #9

Numerous laptops used in docking stations are programmed to do nothing when the lid is closed. When working on the device, connecting monitors and closing the lid, they require a reboot if they entered sleep mode. If it's a work laptop, contact your IT department or choose Sleep/Shutdown from the start button menu.