F5F Stay Refreshed Hardware Desktop The laptop back panel remains fixed because a screw is jammed.

The laptop back panel remains fixed because a screw is jammed.

The laptop back panel remains fixed because a screw is jammed.

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Dephunkpunk_2
Senior Member
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484
08-02-2024, 04:03 AM
#1
I recently purchased a laptop (Legion 5i) and wanted to remove the cover to access its interior. One of the ten screws securing the panel was stuck. When I attempted to unscrew it, it spun instead of turning freely. It appears the screw is still holding both the panel and the laptop together. The screw is extremely small, making it difficult to know what to do next. I’ve tried prying it open from the side while turning and moving it, but it didn’t help.
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D
Dephunkpunk_2
08-02-2024, 04:03 AM #1

I recently purchased a laptop (Legion 5i) and wanted to remove the cover to access its interior. One of the ten screws securing the panel was stuck. When I attempted to unscrew it, it spun instead of turning freely. It appears the screw is still holding both the panel and the laptop together. The screw is extremely small, making it difficult to know what to do next. I’ve tried prying it open from the side while turning and moving it, but it didn’t help.

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EPIC_GT
Member
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219
08-02-2024, 06:15 AM
#2
It seems your laptop failed the QC test and there’s a thread problem. Reach out to Lenovo—they may assist you with this issue.
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EPIC_GT
08-02-2024, 06:15 AM #2

It seems your laptop failed the QC test and there’s a thread problem. Reach out to Lenovo—they may assist you with this issue.

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gogo_seth
Member
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143
08-02-2024, 07:10 AM
#3
Sure, I should have mentioned I reached out to their premium support team. They responded with a rather dismissive tone.
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gogo_seth
08-02-2024, 07:10 AM #3

Sure, I should have mentioned I reached out to their premium support team. They responded with a rather dismissive tone.

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Salagel
Junior Member
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4
08-10-2024, 04:52 AM
#4
Do you possess a soldering iron? If so, you can utilize its conical tip and place it on the stuck screw for 45 to 60 seconds. This process will melt the insert containing the thread, allowing you to remove the laptop.
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Salagel
08-10-2024, 04:52 AM #4

Do you possess a soldering iron? If so, you can utilize its conical tip and place it on the stuck screw for 45 to 60 seconds. This process will melt the insert containing the thread, allowing you to remove the laptop.

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OvelhaComAVC
Member
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54
08-10-2024, 08:03 AM
#5
The laptop you bought recently likely comes with a warranty. The manufacturer is responsible for showing that you caused any damage. Until they can do so, they should follow the terms of the warranty. Generally, proving this can be challenging.
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OvelhaComAVC
08-10-2024, 08:03 AM #5

The laptop you bought recently likely comes with a warranty. The manufacturer is responsible for showing that you caused any damage. Until they can do so, they should follow the terms of the warranty. Generally, proving this can be challenging.

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