F5F Stay Refreshed Software Operating Systems The issue is that something occurred and your PIN is no longer accessible.

The issue is that something occurred and your PIN is no longer accessible.

The issue is that something occurred and your PIN is no longer accessible.

D
DexoLag
Member
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128
05-20-2021, 03:06 AM
#1
I was working on some routing tasks on my Windows 11 PC. I had a YouTube video open in a browser window, and while updating Launchbox it took a while. I left for a drink, then returned only to find that my screen lock was enabled and face recognition wasn’t working. When I tried my PIN, I received a message saying "Something happened and your PIN isn't available" and was instructed to reset it.

In the most recent Windows version, logging in with a password usually requires confirming you forgot your PIN, which is a security measure. I used two-factor authentication to regain access and reset my PIN. Everything functioned normally afterward—Launchbox updated its catalog, and the YouTube video resumed playing at the paused point.

I checked the system status:
- No Windows update was available
- DISM and SFC reported no errors
- CHKDSK /V on C: showed no issues
- CrystalDiskInfo didn’t flag any warnings

I tried another computer before resetting the PIN, and the PIN worked perfectly.

What actually happened? Why did my PIN suddenly fail? My first thought was a hard drive failure, but the diagnostics so far show nothing unusual. Could there be another cause?
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D
DexoLag
05-20-2021, 03:06 AM #1

I was working on some routing tasks on my Windows 11 PC. I had a YouTube video open in a browser window, and while updating Launchbox it took a while. I left for a drink, then returned only to find that my screen lock was enabled and face recognition wasn’t working. When I tried my PIN, I received a message saying "Something happened and your PIN isn't available" and was instructed to reset it.

In the most recent Windows version, logging in with a password usually requires confirming you forgot your PIN, which is a security measure. I used two-factor authentication to regain access and reset my PIN. Everything functioned normally afterward—Launchbox updated its catalog, and the YouTube video resumed playing at the paused point.

I checked the system status:
- No Windows update was available
- DISM and SFC reported no errors
- CHKDSK /V on C: showed no issues
- CrystalDiskInfo didn’t flag any warnings

I tried another computer before resetting the PIN, and the PIN worked perfectly.

What actually happened? Why did my PIN suddenly fail? My first thought was a hard drive failure, but the diagnostics so far show nothing unusual. Could there be another cause?

Reply
Reply
M
Magic_Wolf_
Senior Member
Find
530
05-22-2021, 01:24 AM
#2
an easier solution might have been to run system restore.
it's not a typical issue, but it does occur occasionally.
https://answers.microsoft.com/en-us...va...2b54da50f9
most recommendations are safe, though i wouldn't start with a reset lightly.
your approach seems another possible way.
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M
Magic_Wolf_
05-22-2021, 01:24 AM #2

an easier solution might have been to run system restore.
it's not a typical issue, but it does occur occasionally.
https://answers.microsoft.com/en-us...va...2b54da50f9
most recommendations are safe, though i wouldn't start with a reset lightly.
your approach seems another possible way.

Reply
Reply