The internet shuts down briefly around 30 seconds multiple times each day.
The internet shuts down briefly around 30 seconds multiple times each day.
Hey there! Your friend has been dealing with this problem for about a month, and we've tried everything without success. It tends to occur when both of you are in Discord. Sometimes their voice disappears completely, but they can still hear your voice and everything you say. The issue isn't limited to Discord servers—it also affects Steam connections and causes them to disconnect. We've reset routers, factory reset them, switched between Ethernet and WiFi, but nothing works. They can still reach the routers, and vice versa. There are multiple PCs connected, yet only one is affected. It doesn’t seem like bandwidth is the problem, since it persists even when other devices are turned off. The motherboard is over a year old, so I don't think a port issue is likely, especially since another PC has the same problem. I checked for firewall interference, but found nothing. An IP conflict seems possible, but it feels like it should impact more than just two devices. We're starting to lose hope... Feel free to share any advice you might have.
Your routers seem to be in conflict. They shouldn’t share the same IP address; changing it to a unique one should resolve the issue. Also, ensure each router uses different Wi-Fi channels—like channel 15 and channel 6 for example—to keep them at least five channels apart. Apply this rule to both 2.4 GHz and 5 GHz bands. Having nearby routers on close channels can lead to connectivity drops.
This approach isn’t recommended. You’re dealing with network issues here. The main concern is ensuring proper router setup. The primary router connected to the modem or gateway should be set as the main device. The extra router must have its DHCP disabled so only the primary remains active. The simplest method is switching the additional router into AP mode. You won’t need to adjust IP settings unless you prefer this path. Regarding channel separation, it relies on the available bandwidth. On 2.4GHz, stick to 20MHz channels unless you’re in an extremely rural location with no competing signals. Channels 1, 6, and 11 don’t overlap on 2.4GHz only when using 20MHz widths. Channel 15 isn’t standard for regular WiFi; it’s more common in specialized systems like ZigBee. In Japan, channel 14 is the maximum for standard WiFi. The 5GHz band offers more flexibility, but wider channels still cause interference with other signals. Always perform a spectrum analysis before assigning channels. While larger channel widths provide more bandwidth, they reduce range and may make higher WAN speeds unnecessary if you already have sub-gigabit capabilities.
Avoid all networking equipment except two specific computers by linking one directly to the Internet Modem. Check the link with connected items for a while to observe if the issue resolves. Gradually reintroduce network devices until the problem returns. You’ve hit the right answer.