F5F Stay Refreshed Hardware Desktop The internet is acting oddly on a single device.

The internet is acting oddly on a single device.

The internet is acting oddly on a single device.

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Elektron2K02
Junior Member
12
02-09-2020, 05:36 AM
#1
My internet connection isn't fully faulty since I can still type on the Windows machine in question. However, several websites become inaccessible, like speedtest.net or Stack Overflow. Usually I reach 350 Mbps with my plan, and all other devices function properly. My Wi-Fi performance is also poor—it begins at 25 Mbps and then drops steadily to zero, causing disconnections. This happens on both my PC using Windows and Ubuntu. I have an Intel Wi-Fi 6 AX200 160 MHz chip, which I've reinstalled drivers for several times on Windows, along with a Realtek PCIe 2.5 GbE Family Controller. The BIOS on my B550 MSI Gaming Edge Wifi has been updated to version 1.10, mentioning a fix for a Wi-Fi issue. I suspect the problem lies with the hardware, but I'm unsure what else to try.
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Elektron2K02
02-09-2020, 05:36 AM #1

My internet connection isn't fully faulty since I can still type on the Windows machine in question. However, several websites become inaccessible, like speedtest.net or Stack Overflow. Usually I reach 350 Mbps with my plan, and all other devices function properly. My Wi-Fi performance is also poor—it begins at 25 Mbps and then drops steadily to zero, causing disconnections. This happens on both my PC using Windows and Ubuntu. I have an Intel Wi-Fi 6 AX200 160 MHz chip, which I've reinstalled drivers for several times on Windows, along with a Realtek PCIe 2.5 GbE Family Controller. The BIOS on my B550 MSI Gaming Edge Wifi has been updated to version 1.10, mentioning a fix for a Wi-Fi issue. I suspect the problem lies with the hardware, but I'm unsure what else to try.

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_Wizzar_
Junior Member
4
02-09-2020, 07:48 AM
#2
Attempt to reinstall the driver.
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_Wizzar_
02-09-2020, 07:48 AM #2

Attempt to reinstall the driver.

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_God47_
Member
108
02-13-2020, 09:17 PM
#3
Hey there, friend. It seems like both wired and wireless problems might be present, but the likelihood of them failing together is very low. Have you checked with a tool such as 'Advanced IP Scanner' to see what's going on with your network? There could be an IP address conflict. Would setting a static IP for your NIC or wireless adapter help? It’s best to run a command like Arp-a to list devices on your local network and pick an unused IP. If you're using Linux, reset the Windows Network Stack with some commands—though if it's happening in Linux, it probably points to a problem further down the line. Have you considered a factory reset on your router? I own a BT Smart Business Hub for my business; since it handles a lot of traffic and is in a busy restaurant (covering 150 people), it tends to get clogged up often and stops assigning IPs. Has this been a new issue or has it always been this way?
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_God47_
02-13-2020, 09:17 PM #3

Hey there, friend. It seems like both wired and wireless problems might be present, but the likelihood of them failing together is very low. Have you checked with a tool such as 'Advanced IP Scanner' to see what's going on with your network? There could be an IP address conflict. Would setting a static IP for your NIC or wireless adapter help? It’s best to run a command like Arp-a to list devices on your local network and pick an unused IP. If you're using Linux, reset the Windows Network Stack with some commands—though if it's happening in Linux, it probably points to a problem further down the line. Have you considered a factory reset on your router? I own a BT Smart Business Hub for my business; since it handles a lot of traffic and is in a busy restaurant (covering 150 people), it tends to get clogged up often and stops assigning IPs. Has this been a new issue or has it always been this way?

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Kay123_
Senior Member
368
02-13-2020, 11:45 PM
#4
The IP addresses appear to be functioning correctly with no conflicts detected using the Advanced IP Scanner. It seems I might have assigned a custom IP in several adjustments to resolve issues. This situation has persisted since last week, following two hardware modifications: a 90-degree angle HDMI adapter and an ORICO M.2 to USB adapter. Notably, unplugging the latter didn’t alter performance. My router shows only the computer and printer operating on the 2.4 GHz band. I attempted to disable the 2.4 GHz frequency on the router, but it reduced desktop Wi-Fi speeds to 5 Mbps. I plan to perform a factory reset on the router and also try connecting the printer without it.
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Kay123_
02-13-2020, 11:45 PM #4

The IP addresses appear to be functioning correctly with no conflicts detected using the Advanced IP Scanner. It seems I might have assigned a custom IP in several adjustments to resolve issues. This situation has persisted since last week, following two hardware modifications: a 90-degree angle HDMI adapter and an ORICO M.2 to USB adapter. Notably, unplugging the latter didn’t alter performance. My router shows only the computer and printer operating on the 2.4 GHz band. I attempted to disable the 2.4 GHz frequency on the router, but it reduced desktop Wi-Fi speeds to 5 Mbps. I plan to perform a factory reset on the router and also try connecting the printer without it.

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Absham
Member
182
03-01-2020, 11:23 AM
#5
There’s not much you can do with a factory reset on the router. A new Wi-Fi card might help, though I’d be open to checking PCIe 1x or USB options if possible. Let me know what you find!
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Absham
03-01-2020, 11:23 AM #5

There’s not much you can do with a factory reset on the router. A new Wi-Fi card might help, though I’d be open to checking PCIe 1x or USB options if possible. Let me know what you find!

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charis183
Junior Member
2
03-01-2020, 05:43 PM
#6
Sorry, no. I haven't used a USB adapter for WiFi or wired connections before. If you find a budget Netgear or TP-Link model on Amazon or eBay, it could be worth trying. Before connecting the new device, consider turning off both the motherboard's NIC and Wi-Fi adapter in BIOS and Windows to ensure only the USB port appears.
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charis183
03-01-2020, 05:43 PM #6

Sorry, no. I haven't used a USB adapter for WiFi or wired connections before. If you find a budget Netgear or TP-Link model on Amazon or eBay, it could be worth trying. Before connecting the new device, consider turning off both the motherboard's NIC and Wi-Fi adapter in BIOS and Windows to ensure only the USB port appears.

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KingWilliamII
Junior Member
12
03-08-2020, 08:51 PM
#7
Noticed a PCie 3.0 x 1 Wi-Fi and Bluetooth adapter on another machine, moved it over for testing, turned off the mobile Wi-Fi and Bluetooth, and now speeds are closer to what carriers advertise—significantly better than before. It’s frustrating that the Wi-Fi and Bluetooth in the mobile device were deteriorating. The big reason I decided to buy a new adapter was the Xbox controller’s Bluetooth dropping or high latency, which used to be normal.
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KingWilliamII
03-08-2020, 08:51 PM #7

Noticed a PCie 3.0 x 1 Wi-Fi and Bluetooth adapter on another machine, moved it over for testing, turned off the mobile Wi-Fi and Bluetooth, and now speeds are closer to what carriers advertise—significantly better than before. It’s frustrating that the Wi-Fi and Bluetooth in the mobile device were deteriorating. The big reason I decided to buy a new adapter was the Xbox controller’s Bluetooth dropping or high latency, which used to be normal.

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KarenH1
Member
60
03-08-2020, 10:43 PM
#8
The Ethernet issue remains puzzling, but since I’m relocating in two months, I won’t worry about it until after the move and I get a fresh setup.
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KarenH1
03-08-2020, 10:43 PM #8

The Ethernet issue remains puzzling, but since I’m relocating in two months, I won’t worry about it until after the move and I get a fresh setup.