The home network link drops when switching to a wired PC.
The home network link drops when switching to a wired PC.
Hi there, I understand you're looking for guidance on troubleshooting your setup. Since your router is a nighthawk RAX20 and you have multiple devices connected via Ethernet and Wi-Fi, the issue seems to occur only when one specific computer is used. You mentioned stability problems with gaming PCs, especially Steam usage, but not with others. Given your IT background and lack of online gaming experience, here are some points to consider: check for interference from other devices, ensure the cable connections are secure, verify that the router's firmware is up to date, and test the connection on a different device if possible. Let me know if you need further help!
Unstable refers to problems like packet loss, slow response times, name resolution difficulties, or interface errors.
The children report very slow ping values between 200-300 in the game, along with intermittent Wi-Fi instability—connection remains active but devices disconnect entirely. On wired connections, downloads drop sharply to under 1MB and uploads fall to just 0.1. Most times a router reboot resolves the problem temporarily, causing brief fixes that require several restarts over hours or even days. I suspect the issue ties to his PC since he was away for a week around Christmas; once he returned, the device rebooted immediately.
I address the issue, I’m here to assist others. He likely had malware or a trojan, possibly active at startup and consuming all available bandwidth.