The Gigabyte APP Center/Ambient Lighting app appears with all settings grayed out?

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The Gigabyte APP Center/Ambient Lighting app appears with all settings grayed out?

The Gigabyte APP Center/Ambient Lighting app appears with all settings grayed out?

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AthenasLight
Posting Freak

781

10-20-2016, 10:07 AM

#1

Hey everyone. Just to be clear, I own a Gigabyte GA-X99-UD4P motherboard. The product page says it supports the Gigabyte APP Center and the Lighting Control App, but when I try to open it, all the settings are hidden in gray. I’ve installed all chipset drivers, restarted my PC, and reinstalled everything several times. Any advice or insight?

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AthenasLight

10-20-2016, 10:07 AM #1

Hey everyone. Just to be clear, I own a Gigabyte GA-X99-UD4P motherboard. The product page says it supports the Gigabyte APP Center and the Lighting Control App, but when I try to open it, all the settings are hidden in gray. I’ve installed all chipset drivers, restarted my PC, and reinstalled everything several times. Any advice or insight?

I

iron_pip
Member

107

10-28-2016, 03:19 PM

#2

What version are you running? B16.0603.1
Support details for https://www.gigabyte.com/Motherboard/GA-...dl-utility

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iron_pip

10-28-2016, 03:19 PM #2

What version are you running? B16.0603.1
Support details for https://www.gigabyte.com/Motherboard/GA-...dl-utility

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Takeo_Player
Member

177

10-30-2016, 11:52 AM

#3

I placed the newest update on the gigabyte site. The APP Center model is B16.0603.1, and the Ambient LED model is B16.0531.1

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Takeo_Player

10-30-2016, 11:52 AM #3

I placed the newest update on the gigabyte site. The APP Center model is B16.0603.1, and the Ambient LED model is B16.0531.1

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Levin1912
Junior Member

42

10-30-2016, 01:12 PM

#4

check the version on your motherboard support page.
newer versions may not work with older boards.

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Levin1912

10-30-2016, 01:12 PM #4

check the version on your motherboard support page.
newer versions may not work with older boards.

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LittleRyRy
Junior Member

8

11-18-2016, 03:54 PM

#5

That's the information I found. I checked the gigabyte downloads page, used my mobo model, and downloaded both files from the utilities download section.

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LittleRyRy

11-18-2016, 03:54 PM #5

That's the information I found. I checked the gigabyte downloads page, used my mobo model, and downloaded both files from the utilities download section.