The documents of my mother-in-law vanished, and it could have been my mistake.
The documents of my mother-in-law vanished, and it could have been my mistake.
Hi! Your computer seems to have some tricky issues. It’s an old Optiplex 9010 with a mix of hardware upgrades—ram, HDD, and Windows versions. The recent problems suggest possible disk errors or corruption. You’ve already tried reinstalling Windows, changing the installation drive, and using a repair disk, but nothing seems to work. It might help to check the physical drives for damage or try a factory reset if possible. If you’re unsure, consider consulting a professional technician to avoid further damage.
the hard drive was split into recovery and another partition. i put the operating system in the recovery section. both the files and the os are on the same drive, but in different partitions. the issue is "unpacking failed."