F5F Stay Refreshed Hardware Desktop The desktop manager application freezes during the game, yet audio continues to play.

The desktop manager application freezes during the game, yet audio continues to play.

The desktop manager application freezes during the game, yet audio continues to play.

V
ValTheBG
Member
56
12-17-2021, 03:50 PM
#1
Hello A couple of minutes into playing Snowrunner all my monitors go dark and the computer is unresponsive, but I can still hear the game running in a sound loop. I have tried to disconnect and reconnect the Display port cable but nothing and have to force the shutdown of the computer. This behavior just started with no update. No Critical issues show up on the event viewer or anything related. I can see first a Hardware error and then windows manager stopped working on the reliability monitor only. There is also no memory dump created. These are the two errors on the reliability monitor 1st Source Windows Summary Hardware error Date ‎5/‎16/‎2023 1:33 AM Status Not reported Description A problem with your hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent Code: 141 Parameter 1: ffff8d0c7c58d460 Parameter 2: fffff8035d1d3730 Parameter 3: 0 Parameter 4: 4 OS version: 10_0_22621 Service Pack: 0_0 Product: 256_1 OS Version: 10.0.22621.2.0.0.256.48 Locale ID: 1033 2nd Source Desktop Window Manager Summary Stopped working Date ‎5/‎16/‎2023 1:33 AM Status Report sent Description Faulting Application Path: C:\Windows\System32\dwm.exe Problem signature Problem Event Name: APPCRASH Application Name: dwm.exe Application Version: 10.0.22621.1635 Application Timestamp: 6201aae6 Fault Module Name: dwmcore.dll Fault Module Version: 10.0.22621.1635 Fault Module Timestamp: b311d93c Exception Code: 8898008d Exception Offset: 0000000000118de3 OS Version: 10.0.22621.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 11e7 Additional Information 2: 11e7b28e832689b1b585bd341fb00da6 Additional Information 3: 1977 Additional Information 4: 1977b32d03266d188c3d7f2d177014b5 Extra information about the problem Bucket ID: 397e6f8d09dadbffcff81f947c462417 (2303625932000601111) Things that I have already tried: check Windows 11 update Nvidia update cleanup-image sfc-scan now Done a Mark10 stress test-Passed My build X570 Aorus Pro Wifi motherboard AMD Ryzen 7 5800X 8-Core Processor Vengeance 32GB at 3600 Asus Tuff Rtx 3080 Corsair MP600 Pro 1tb (Main) Windows 11 Pro Version 22H2 Corsair 1000-watt power supply custom water cooling Gpu on factory OC and used Ryzen master auto overclocking Showrunner Version 21.1 Is there anything else I should try to do or is there a possibility that my GPU has a problem? Thank You
V
ValTheBG
12-17-2021, 03:50 PM #1

Hello A couple of minutes into playing Snowrunner all my monitors go dark and the computer is unresponsive, but I can still hear the game running in a sound loop. I have tried to disconnect and reconnect the Display port cable but nothing and have to force the shutdown of the computer. This behavior just started with no update. No Critical issues show up on the event viewer or anything related. I can see first a Hardware error and then windows manager stopped working on the reliability monitor only. There is also no memory dump created. These are the two errors on the reliability monitor 1st Source Windows Summary Hardware error Date ‎5/‎16/‎2023 1:33 AM Status Not reported Description A problem with your hardware caused Windows to stop working correctly. Problem signature Problem Event Name: LiveKernelEvent Code: 141 Parameter 1: ffff8d0c7c58d460 Parameter 2: fffff8035d1d3730 Parameter 3: 0 Parameter 4: 4 OS version: 10_0_22621 Service Pack: 0_0 Product: 256_1 OS Version: 10.0.22621.2.0.0.256.48 Locale ID: 1033 2nd Source Desktop Window Manager Summary Stopped working Date ‎5/‎16/‎2023 1:33 AM Status Report sent Description Faulting Application Path: C:\Windows\System32\dwm.exe Problem signature Problem Event Name: APPCRASH Application Name: dwm.exe Application Version: 10.0.22621.1635 Application Timestamp: 6201aae6 Fault Module Name: dwmcore.dll Fault Module Version: 10.0.22621.1635 Fault Module Timestamp: b311d93c Exception Code: 8898008d Exception Offset: 0000000000118de3 OS Version: 10.0.22621.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 11e7 Additional Information 2: 11e7b28e832689b1b585bd341fb00da6 Additional Information 3: 1977 Additional Information 4: 1977b32d03266d188c3d7f2d177014b5 Extra information about the problem Bucket ID: 397e6f8d09dadbffcff81f947c462417 (2303625932000601111) Things that I have already tried: check Windows 11 update Nvidia update cleanup-image sfc-scan now Done a Mark10 stress test-Passed My build X570 Aorus Pro Wifi motherboard AMD Ryzen 7 5800X 8-Core Processor Vengeance 32GB at 3600 Asus Tuff Rtx 3080 Corsair MP600 Pro 1tb (Main) Windows 11 Pro Version 22H2 Corsair 1000-watt power supply custom water cooling Gpu on factory OC and used Ryzen master auto overclocking Showrunner Version 21.1 Is there anything else I should try to do or is there a possibility that my GPU has a problem? Thank You

M
Mod_masta
Member
191
01-07-2022, 12:33 PM
#2
When it occurs again, attempt to restart the display driver by pressing Control + Shift + B.
M
Mod_masta
01-07-2022, 12:33 PM #2

When it occurs again, attempt to restart the display driver by pressing Control + Shift + B.

C
clau3780
Junior Member
41
01-08-2022, 06:31 PM
#3
I tried the game once more today and the problem appears to be just a glitch since it no longer happens. I played for about two hours, but I'll keep using it if it arises again. Thanks!
C
clau3780
01-08-2022, 06:31 PM #3

I tried the game once more today and the problem appears to be just a glitch since it no longer happens. I played for about two hours, but I'll keep using it if it arises again. Thanks!

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___ducky___
Member
149
01-15-2022, 06:20 PM
#4
I'm sorry this occurred again and I attempted to restart the driver, but it didn't resolve the issue. New errors have appeared. Problem with your hardware is preventing Windows from functioning properly. Details: Code 1a8, description indicates a hardware issue affecting performance.
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___ducky___
01-15-2022, 06:20 PM #4

I'm sorry this occurred again and I attempted to restart the driver, but it didn't resolve the issue. New errors have appeared. Problem with your hardware is preventing Windows from functioning properly. Details: Code 1a8, description indicates a hardware issue affecting performance.