F5F Stay Refreshed Hardware Desktop The computer shuts down unexpectedly and it's difficult to restart it.

The computer shuts down unexpectedly and it's difficult to restart it.

The computer shuts down unexpectedly and it's difficult to restart it.

M
Moosecrafts
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01-16-2018, 07:09 AM
#1
Hello everyone, here are the details of my setup as I recall them. The PC is two years old, with a few parts mentioned clearly: CPU – Intel Core i5-9600K, integrated graphics, 3 monitors – DVI, HDMI, DP (about six months old); RAM – 32GB 4x8 Kingston 2666MHz (two sets of 8GB, two years old each); Motherboard – Gigabyte B365M D3H; Power supply – Chieftec A-80 550W. Storage includes: one M.2 SATA Samsung 860 EVO 250GB SSD (used as boot drive, 3.5 years), one 1TB SATA Seagate HDD, one 1TB WD Blue HDD (previously unused for a long time), and two external USB3.0 drives (WD My Passport 4TB, some disconnected). Operating system is Windows 10 with all updates; BIOS was recently reset to fix an issue. Other components: old SATA optical drive, four 120mm fans, three fan headers connected to one CPU, a TP-Link WiFi+BT PCIe card, BT speaker & headphones, wired Ethernet, and a UPS for the PC and peripherals. During failures, I usually run Google Chrome with many tabs, VMware with Windows 10, Visual Studio with debugging apps, MS SQL Server + DataGrip, and occasionally downloads over the network or FFmpeg video encoding. Software like Google Drive, Discord, Skype, Mail, Notepad, etc., are active. Power draw is around 100W idle and 200W under heavy use. Diagnostics tools include Windows Event Log, HWInfo, CrystalDiskInfo, and Windows Memtest. This isn’t the first set of problems I’ve faced. Previously, I struggled with the computer sleeping – it would reboot or freeze in the morning without needing a hard reset, but only for short periods. I had a workaround: either hibernate at night or keep it running during work. Over the past six months, I swapped the CPU from i3-9100F, removed the old GPU, added a hard drive and an SSD, switched to wired internet, boosted RAM by 16GB, but none of these changes resolved past issues. Recently, I reorganized my home archive, creating heavy network and storage demands while compressing large video files with FFmpeg. I often leave it running overnight, sometimes alongside lighter tasks. Occasionally, strange freezes occur – windows freeze instantly when clicking, even though other apps respond normally. They resemble a system drive disconnecting mid-operation. After a crash, the system won’t shut down or restart; I must manually reset it by pressing the power button several times, then wait for 1–5 cycles before it boots slowly. Even after that, it’s sluggish. This happens not just during heavy use but sometimes hours later – for example, after finishing a video edit at 6 AM, the PC froze at midnight. If I had a SATA drive, I’d blame it on a bad connection, but with an M.2 it’s unclear. Running CrystalDiskInfo and Windows Memtest showed no errors. The Event Log is mostly clean – occasional entries like “Timeout reached” or vague “Server registration error,” but rarely critical. HWInfo logs stopped 2–3 minutes before the crash, with no warnings. I’m considering replacing the PSU with a new Corsair model later this year, since everything else has been swapped and hasn’t helped. A full motherboard swap isn’t feasible right now due to cost. Any suggestions on what I could try next?
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M
Moosecrafts
01-16-2018, 07:09 AM #1

Hello everyone, here are the details of my setup as I recall them. The PC is two years old, with a few parts mentioned clearly: CPU – Intel Core i5-9600K, integrated graphics, 3 monitors – DVI, HDMI, DP (about six months old); RAM – 32GB 4x8 Kingston 2666MHz (two sets of 8GB, two years old each); Motherboard – Gigabyte B365M D3H; Power supply – Chieftec A-80 550W. Storage includes: one M.2 SATA Samsung 860 EVO 250GB SSD (used as boot drive, 3.5 years), one 1TB SATA Seagate HDD, one 1TB WD Blue HDD (previously unused for a long time), and two external USB3.0 drives (WD My Passport 4TB, some disconnected). Operating system is Windows 10 with all updates; BIOS was recently reset to fix an issue. Other components: old SATA optical drive, four 120mm fans, three fan headers connected to one CPU, a TP-Link WiFi+BT PCIe card, BT speaker & headphones, wired Ethernet, and a UPS for the PC and peripherals. During failures, I usually run Google Chrome with many tabs, VMware with Windows 10, Visual Studio with debugging apps, MS SQL Server + DataGrip, and occasionally downloads over the network or FFmpeg video encoding. Software like Google Drive, Discord, Skype, Mail, Notepad, etc., are active. Power draw is around 100W idle and 200W under heavy use. Diagnostics tools include Windows Event Log, HWInfo, CrystalDiskInfo, and Windows Memtest. This isn’t the first set of problems I’ve faced. Previously, I struggled with the computer sleeping – it would reboot or freeze in the morning without needing a hard reset, but only for short periods. I had a workaround: either hibernate at night or keep it running during work. Over the past six months, I swapped the CPU from i3-9100F, removed the old GPU, added a hard drive and an SSD, switched to wired internet, boosted RAM by 16GB, but none of these changes resolved past issues. Recently, I reorganized my home archive, creating heavy network and storage demands while compressing large video files with FFmpeg. I often leave it running overnight, sometimes alongside lighter tasks. Occasionally, strange freezes occur – windows freeze instantly when clicking, even though other apps respond normally. They resemble a system drive disconnecting mid-operation. After a crash, the system won’t shut down or restart; I must manually reset it by pressing the power button several times, then wait for 1–5 cycles before it boots slowly. Even after that, it’s sluggish. This happens not just during heavy use but sometimes hours later – for example, after finishing a video edit at 6 AM, the PC froze at midnight. If I had a SATA drive, I’d blame it on a bad connection, but with an M.2 it’s unclear. Running CrystalDiskInfo and Windows Memtest showed no errors. The Event Log is mostly clean – occasional entries like “Timeout reached” or vague “Server registration error,” but rarely critical. HWInfo logs stopped 2–3 minutes before the crash, with no warnings. I’m considering replacing the PSU with a new Corsair model later this year, since everything else has been swapped and hasn’t helped. A full motherboard swap isn’t feasible right now due to cost. Any suggestions on what I could try next?

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