The computer shuts down during browsing even with a 350Mbps connection?
The computer shuts down during browsing even with a 350Mbps connection?
I'm not sure where to share this, could you suggest another forum?
My connection is 350Mbps fiber, but it feels slow—websites load slowly, clicks take 10–20 seconds, and my computer freezes.
Speed tests show normal performance; I can download a 25GB game in about 9 minutes.
Is the problem with my CPU, RAM, or hardware? Could be a browser issue?
I ran virus scans and everything looks fine.
How should I troubleshoot this? Thanks for your help.
Is this a problem with the CPU, RAM, or hardware? It might also relate to a browser issue.
When sharing a troubleshooting thread, it's standard to provide your full system specifications. List them clearly as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU, along with its make and model. Also mention the BIOS version for your motherboard at this time. List all networking equipment between your ISP and keyboard/monitor.
Possibly a browser issue?
Have you tested using another browser?
When visiting certain websites:
What sites are you encountering problems with? Have you considered using a VPN for those sites?
Stay in one thread unless you need complex solutions.
This appears to be a DNS-related problem, possibly involving your ISP and another provider.
The standard approach is for your router to serve as a DNS cache for the ISP's DNS server. These can sometimes encounter unusual issues.
It’s advisable to switch to a well-known DNS service such as 8.8.8.8 or 1.1.1.1.
When adjusting network settings, you can manually configure DNS.
Encrypted DNS is generally recommended, but you may test it initially.
During configuration changes, turn off IPv6, as it often leads to inconsistent performance when mixed with IPv4 usage.
Most sites outside Asia currently only use IPv6, so full support isn’t necessary.
Another option is to configure DNS through the browser; however, this is no longer required because Microsoft now supports encrypted DNS natively.
Ensure this setting isn’t active in Bowser, as it should remain disabled by default.
I shared my specifications below, I hope it helps.
Turning off hardware acceleration in Chrome didn’t resolve the issue.
When it freezes, I can move the mouse but can’t interact with anything on the screen.
Additionally, even when typing a message, the words appear after about five seconds, as though everything is lagging.
The delay seems more pronounced on certain websites than others.
Occasionally, the lag disappears completely and everything works again.
I’m not sure if this is connected, but I had a problem a few weeks ago where the whole computer froze and I couldn’t even restart it.
It feels smoother using Microsoft Edge than Chrome, though.
Chrome has the AdBlock extension installed, and ads on sites seem to cause the worst problems, so maybe that’s related.
Any advice would be appreciated?