F5F Stay Refreshed Hardware Desktop The computer remains powered down.

The computer remains powered down.

The computer remains powered down.

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mistercraft77
Posting Freak
900
01-13-2023, 05:29 PM
#1
I recently assembled a brand new PC on Tuesday. The configuration includes a Ryzen 7 7800X3D with an RX 6800 graphics card, a 750W PSU, 32GB DDR5 M.2 SSD, and a 1000W power supply. The system randomly blacks during gameplay, especially when running EFT. I've replaced the RAM, upgraded the motherboard, switched to a 1000W PSU, and even disabled Expo, but the problem persists. No third-party cables are connected to the PSU or components. I'm unsure if the GPU is the issue. Please help!
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mistercraft77
01-13-2023, 05:29 PM #1

I recently assembled a brand new PC on Tuesday. The configuration includes a Ryzen 7 7800X3D with an RX 6800 graphics card, a 750W PSU, 32GB DDR5 M.2 SSD, and a 1000W power supply. The system randomly blacks during gameplay, especially when running EFT. I've replaced the RAM, upgraded the motherboard, switched to a 1000W PSU, and even disabled Expo, but the problem persists. No third-party cables are connected to the PSU or components. I'm unsure if the GPU is the issue. Please help!

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TheLittleChief
Member
136
01-14-2023, 09:56 AM
#2
Does it restart during shutdown? For me it seems to restart unpredictably. My main concern was the PSU after checking, which caused the rails to behave strangely. You mentioned you've already replaced the motherboard, RAM, and PSU. Are you experiencing image loss on the monitor or is the system shutting down completely? It feels like you need to press the power button to turn it back on again.
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TheLittleChief
01-14-2023, 09:56 AM #2

Does it restart during shutdown? For me it seems to restart unpredictably. My main concern was the PSU after checking, which caused the rails to behave strangely. You mentioned you've already replaced the motherboard, RAM, and PSU. Are you experiencing image loss on the monitor or is the system shutting down completely? It feels like you need to press the power button to turn it back on again.

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ngaiyan
Member
141
01-14-2023, 10:32 AM
#3
The color remains visible on the screen while audio disappears and everything turns black. The machine appears to be attempting a restart, yet there is no response or data being sent.
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ngaiyan
01-14-2023, 10:32 AM #3

The color remains visible on the screen while audio disappears and everything turns black. The machine appears to be attempting a restart, yet there is no response or data being sent.

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0_ROCKY_0
Junior Member
16
01-14-2023, 11:00 AM
#4
Event viewer indicates the status after restarting. GPU is either vertical or connected directly to the motherboard. Replies can be seen once they are posted.
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0_ROCKY_0
01-14-2023, 11:00 AM #4

Event viewer indicates the status after restarting. GPU is either vertical or connected directly to the motherboard. Replies can be seen once they are posted.

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Sunahh
Posting Freak
863
01-14-2023, 05:51 PM
#5
The issue appears to be embedded in the motherboard, with an error code indicating a kernel power problem.
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Sunahh
01-14-2023, 05:51 PM #5

The issue appears to be embedded in the motherboard, with an error code indicating a kernel power problem.

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SayNoToNWO
Posting Freak
879
01-25-2023, 11:07 PM
#6
It is located on the motherboard and the error message indicates event 41 kernel power issue.
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SayNoToNWO
01-25-2023, 11:07 PM #6

It is located on the motherboard and the error message indicates event 41 kernel power issue.

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WariOrgames
Junior Member
29
02-01-2023, 11:43 AM
#7
I tried running memtest86 to test RAM issues, but it seems the problem might be coming from the power supply instead since I also encountered the same critical error.
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WariOrgames
02-01-2023, 11:43 AM #7

I tried running memtest86 to test RAM issues, but it seems the problem might be coming from the power supply instead since I also encountered the same critical error.

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greenscales
Junior Member
35
02-10-2023, 01:43 AM
#8
I changed both components, but the issue persists even after upgrading to a 1000W PSU. It seems like the GPU might still be the cause. This is the only part that hasn’t been replaced yet.
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greenscales
02-10-2023, 01:43 AM #8

I changed both components, but the issue persists even after upgrading to a 1000W PSU. It seems like the GPU might still be the cause. This is the only part that hasn’t been replaced yet.

3
3xxo
Junior Member
6
02-16-2023, 08:13 AM
#9
I experience a comparable problem. The screen turns off, the CPU cooler shuts down, and both the keyboard and mouse stop working while the LEDs remain active. Specifications: I7-6700, 16GB DDR4 RAM, 1TB Seagate HDD, 128GB SSD, GIGABYTE GA-B250M-DS3H motherboard, 450W PSU.
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3xxo
02-16-2023, 08:13 AM #9

I experience a comparable problem. The screen turns off, the CPU cooler shuts down, and both the keyboard and mouse stop working while the LEDs remain active. Specifications: I7-6700, 16GB DDR4 RAM, 1TB Seagate HDD, 128GB SSD, GIGABYTE GA-B250M-DS3H motherboard, 450W PSU.

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Hulule
Junior Member
1
02-16-2023, 03:07 PM
#10
Did you perform a memory test? It doesn't matter whether you swapped parts in or out. Their presence on your motherboard's compatibility checklist should reflect successful testing. Often it really comes down to that.
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Hulule
02-16-2023, 03:07 PM #10

Did you perform a memory test? It doesn't matter whether you swapped parts in or out. Their presence on your motherboard's compatibility checklist should reflect successful testing. Often it really comes down to that.