The computer frequently freezes and requires a restart.
The computer frequently freezes and requires a restart.
My computer's parts include:
Amd Ryzen 5 5600x
Amd rx 6600 XT
16 gigs of ram (2×8) Gskill ripjaws set to 3200mhz
3 disks
1 nmvme samsung evo 500gb
1 ssd 250gb
1 hdd 1tb
MSI mortar max b450m
Psu thermaltake smart rgb 700w
There seems to be a chance to prevent the computer from freezing. The freezing happens occasionally, mostly while playing games. I've updated my bios, drivers, and used driver booster pro. A recent format on my Windows 11 disc was thought to resolve the issue, but it persists. Additionally, I'm unsure if this matters, but sometimes when closing the screen for a long time and turning it back on, I lose signal and have to restart the PC again (screen is an AC 23' monitor with 165hz AMD FreeSync Premium).
I would review computer management, event viewer, and critical events to identify any clues beyond unexpected shutdowns or restarts.
However, when I press the plus button, it displays
Event id 41
Source Kernel Power
Also review the Reliability History/Monitor section.
This method is significantly more intuitive compared to Event Viewer; the timeline format often reveals useful patterns.
In both systems, examine the entries closely—particularly error codes—to see if they provide any insight.
= = = =
How long has the PSU been in use?
Condition: original, new, refurbished, or used?
Has it experienced heavy gaming sessions, video editing tasks, or bit-mining activities?
I listened to your advice and i checked the reliability history and what i found was that only the system had not been shut down properly. Even when i clicked into more options i couldnt find anything usefull. Sadly for some reason i cant copy paste a screenshot here for some weird reason. Anyways about the psu questions is that its like 3-4 years old i am not really sure. It was not refurbished, or use it was brand new. Yeah my brother used to play some games like fifa and other games on high graphics but it wasnt like i was running god of war ragnarok on 4k and no i havent mined on my pc, im not into that stuff. Lastly i am sure that everything is in place and firmly adjusted but just in case ill check again
there were also some issues with the windows hardware. If anyone could clarify what actions you should take based on this information would be useful.
One of the hardware-related issues reported in Windows.
Source
Windows
Summary
Hardware issue
Date
6/23/2023 7:29 AM
Status
Report submitted
Description
A malfunction in your hardware led to improper functioning of Windows.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 1b0
Parameter 1: 1
Parameter 2: ffffffffc0000001
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22631
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22631.2.0.0.256.48
Locale ID: 1033
Additional details about the problem
Bucket ID: LKD_0x1B0_DxgkrnlLiveDump:801_Status_0xC0000001_Driver_amdkmdag_failed_DdiAddDevice_AMD_AddDeviceDiag_dxgkrnl!DxgCreateLiveDumpWithDriverBlob-ACR:a0000006:0-HWS:1
Further entries exist, all sharing similar error patterns.
Error codes are being logged and the frequency is rising. This suggests a deteriorating or failing power supply unit. The PSU might appear functional but could experience sudden surges in power needs or other problems, leading to a shutdown notice. If Windows lacked sufficient time for maintenance, the event may be marked as improperly shut down.
Do you have access to another functioning PSU that is working without issues for testing?
Please use only the cables included with any specific PSU.
As discussed earlier, I encountered both a hardware error in Windows and an issue where the system didn't shut down correctly. I shared two instances of the hardware error by tapping them. However, when attempting to retrieve more details about the shutdown failure, only the error date was provided. Unfortunately, I don’t have any additional PSUs on my house, and the one I do have is quite outdated.