The computer freezes and stops working properly after prolonged gaming sessions.
The computer freezes and stops working properly after prolonged gaming sessions.
I mentioned a short-term solution, and you’re right to point out that I couldn't offer more assistance.
A fresh Windows 10 installation via USB did not resolve the issue. When executed, whocrashed presented the following information:
On February 16th, 2020 at 12:36:12 PM, your computer experienced a crash or reported an error.
The associated crash dump file is located at: C:\Windows\MEMORY.DMP
The most likely culprit for this incident appears to be an unidentified module.
(0x0000000000000003)
The crash code is 0x116 (0xFFFFD80A1BC84010, 0xFFFFF802418C0328, 0xFFFFFFFFC0000001, 0x3).
The error reported is VIDEO_TDR_ERROR.
Bug check explanation: This signifies that an attempt to refresh the display driver and recover from a related delay failed.
A non-Microsoft device driver is suspected of being the principal source of this system malfunction.
Relevant search terms: VIDEO_TDR_ERROR
I've encountered a recurring issue where my PC unexpectedly shuts down while playing games. This typically occurs after approximately 1 hour and 30 minutes to 2 hours of gameplay. Notably, the system doesn’t display a blue screen; instead, it presents a black screen accompanied by a persistent, unpleasant noise in my headphones—similar to the sound produced during a BSOD—and either restarts automatically or requires me to manually power off the computer. This problem began following the installation of a new graphics card (RX580 8GB) as a replacement for my older Nvidia GTX750ti. I suspect the issue is related to either my power supply, motherboard, or graphics card, considering that the RX580 was purchased secondhand on eBay, and my power supply is a 500W EVGA unit that has been in use for nearly five years. Interestingly, when running Furmark and pushing the GPU to 100% usage, the system remains stable. However, crashes occur immediately upon attempting to switch between applications using Alt+Tab or changing display modes (full screen/windowed). Crashes also happen after extended gaming sessions without using Alt+Tab or full/unfullscreen mode.
Here’s a breakdown of my system specifications:
* Motherboard: GIGABYTE H81M-S2H
* CPU: Intel Core i5 4460
* GPU: AMD Radeon RX580 8GB
* PSU: EVGA 500W Bronze
* RAM: Two 8GB DDR3 sticks (totaling 16GB)
* Other Components: Two 1TB optical drives (one nearing 7 years old), a 250GB SSD (for the operating system), and a 21.5-inch monitor.
I've eliminated several potential causes by performing the following tests:
* Memory test – no errors found
* DDU (Display Driver Uninstaller) used to reinstall graphics drivers
* CPU overheating – recently applied new thermal paste, with maximum temperatures reaching 62°C under full load
* GPU overheating – max temperature under full load is 80°C, and crashes occur even with less than 50% GPU usage
* Windows 10 has been completely reinstalled, and the problem persists
A crash log from February 16th indicates a VIDEO_TDR_ERROR, suggesting a driver-related issue. The crash dump file points to an “Unknown” module with Bugcheck code 0x116 (VIDEO_TDR_ERROR), indicating a failed driver reset.
I’m uncertain whether the problem lies with my secondhand graphics card, my power supply unit (potentially overheating), or my motherboard’s inability to adequately support the new GPU. Any assistance would be greatly appreciated in diagnosing this persistent issue, as I have provided extensive details in the hope that someone can identify the root cause.
After much troubleshooting, the root cause was identified as faulty memory. The RAM stick had been in use for approximately seven years, and my computer’s instability was likely due to the high RAM demands of video games.