F5F Stay Refreshed Hardware Desktop The computer fails to start and displays a dark screen.

The computer fails to start and displays a dark screen.

The computer fails to start and displays a dark screen.

O
Okunino
Posting Freak
845
04-24-2023, 07:29 AM
#1
Your computer suddenly stopped functioning today. During boot, the Windows logo appears in low quality, then you see a black screen with only your mouse cursor. When you move the mouse, it displays the loading icon of your mouse position. After resetting the CMOS, you reach the Windows recovery section but can't perform a fresh installation due to insufficient space. What should you do next?
O
Okunino
04-24-2023, 07:29 AM #1

Your computer suddenly stopped functioning today. During boot, the Windows logo appears in low quality, then you see a black screen with only your mouse cursor. When you move the mouse, it displays the loading icon of your mouse position. After resetting the CMOS, you reach the Windows recovery section but can't perform a fresh installation due to insufficient space. What should you do next?

R
RentoxGHG
Member
54
04-24-2023, 06:08 PM
#2
Have you attempted safe mode? If it functions there are several steps you can consider. Apart from that, do you have access to another machine? Create a live Windows USB and observe the behavior. Check if it operates correctly on live USB. You might attempt to diagnose the issue, but based on past experiences, these problems often get resolved more quickly and simply with a complete Windows reinstall. Obtain your live USB, pull out the necessary data from your C drive, and proceed with the fresh installation. Likely you have a storage medium that can store your information during the installation process. If not, consider seeking assistance from someone who has extra storage space. If you didn’t anticipate this by isolating your Windows partition and your storage device is extremely limited, you could try restarting Windows using the "Keep my files" setting. However, avoid doing this as a primary option since it might still delete some files.
R
RentoxGHG
04-24-2023, 06:08 PM #2

Have you attempted safe mode? If it functions there are several steps you can consider. Apart from that, do you have access to another machine? Create a live Windows USB and observe the behavior. Check if it operates correctly on live USB. You might attempt to diagnose the issue, but based on past experiences, these problems often get resolved more quickly and simply with a complete Windows reinstall. Obtain your live USB, pull out the necessary data from your C drive, and proceed with the fresh installation. Likely you have a storage medium that can store your information during the installation process. If not, consider seeking assistance from someone who has extra storage space. If you didn’t anticipate this by isolating your Windows partition and your storage device is extremely limited, you could try restarting Windows using the "Keep my files" setting. However, avoid doing this as a primary option since it might still delete some files.

M
morlurne
Member
67
04-25-2023, 08:26 PM
#3
Ensure your crucial documents are saved on the storage before proceeding with any other tasks. (unless you maintain backups regularly).
M
morlurne
04-25-2023, 08:26 PM #3

Ensure your crucial documents are saved on the storage before proceeding with any other tasks. (unless you maintain backups regularly).