The computer fails to start after turning on the XMP feature.
The computer fails to start after turning on the XMP feature.
When I turn on XMP and restart from the Gigabyte Control Center, my PC freezes completely while the RGB lights stay active. After waiting up to five minutes, nothing changes. Manually shutting it down and starting it up works, and it runs at the expected 3600 MHz. What could be causing this problem?
Here are the complete system specifications. The Gigabyte control center is problematic and should be avoided entirely. Make sure XMP is activated in the BIOS settings, not through Windows. This isn't the full explanation, but it doesn't clarify further.
Similar to @RONOTHAN##'s advice, it's best to steer clear of software from companies like MSI, Gigabyte, ASUS, etc. Based on my own experience, MSI can cause problems with your PC, and I suspect Gigabyte's version does the same. You're probably using Intel chips, given your mention of XMP, which generally doesn't interfere with RAM compared to AMD alternatives. This seems more likely a software-related issue—make sure to remove Gigabyte Control Center and adjust the RAM speed via BIOS.
They might be referencing Intel products tagged with Gigabyte B760M, but the LGA 1700 DDR4 controller shows unusual behavior. For locked CPUs like 12400F or 13500, the controller is tightly restricted and XMP compliance isn't guaranteed in gear 1. In gear 2 it should function, yet most boards default to gear 1 when at or below 3600, meaning a lucky CPU might not meet the XMP requirements.