The computer began experiencing sudden and unexpected failures without any alterations to its configuration.
The computer began experiencing sudden and unexpected failures without any alterations to its configuration.
CPU:
Intel Core i5-8600K Coffee Lake 6-Core 3.6 GHz
LGA 1151 (not tested for overclocking)
CPU Cooler:
Noctua NH-D15, a high-performance cooler featuring two NF-A15 PWM 140mm fans
Motherboard:
ASUS ROG Strix Z370-E Gaming LGA 1151 (Series 300) – an Intel Z370 motherboard with HDMI, SATA 6Gb/s, and USB 3.1 for ATX compatibility
GPU:
EVGA GeForce GTX 1080 Ti SC Black Edition GAMING, 11G-P4-6393-KR, equipped with 11GB GDDR5X memory and an iCX cooler & LED
(Fan curve adjusted, but no overclocking attempted)
RAM:
CORSAIR Vengeance LPX 16GB (2 x 8GB) 288-Pin DDR4 SDRAM at 3000MHz
HDD:
Seagate BarraCuda ST2000DM006 2TB, 7200 RPM with a 64MB cache, utilizing SATA 6.0Gb/s and measuring 3.5 inches – a bare drive
SSD:
SAMSUNG 850 EVO 2.5” 250GB SATA III 3D NAND Internal Solid State Drive (SSD) – MZ-75E250B/AM
PSU:
SeaSonic M12II 620 Bronze 620W ATX12V V2.3
Operating System:
Windows 10 Pro (32-bit/64-bit) – OEM version
I constructed this computer a year ago, and it functioned flawlessly. I upgraded the graphics card several months later to a 1080Ti, which operated without incident. I ceased utilizing my PC for extended periods until *Metro Exodus* was released. It remained inactive for 3-4 months with minimal activity. Upon release, I began playing and soon encountered crashes occurring randomly during gameplay and within specific cutscenes in the game. Initially, I attributed these issues to game bugs. However, after adjusting in-game video settings and enabling VSync, the crashes decreased significantly, with only two occurring during 20+ hours of play. Recently, I resumed playing *Overwatch*, *Apex*, and *PUBG*. These games now also triggered crashes, frequently resulting in freezing screens (audio sometimes still functioning) followed by game termination – with the exception of *Overwatch*, where I received a “rendering device lost” notification. Two blue screens occurred during *Metro Exodus* gameplay, and once, the monitor briefly displayed a loop of power-on/power-off cycles. All other crashes resulted in game freezes before closing without any accompanying dialogue, specifically observed with *Overwatch*. I have attempted numerous solutions to resolve the problem but continued to experience crashes during gameplay.
These crashes have led to two instances of blue screen errors (during *Metro Exodus*) and one instance where the monitor briefly rebooted in a loop (also during *Metro Exodus*). In all other cases, the game froze, then closed without any dialogue prompts, except for *Overwatch*, which displayed a "rendering device lost" error. I am at a loss regarding the root cause and have meticulously avoided downloading suspicious software between discontinuing PC use and *Metro Exodus*'s release. The only activity during this period was watching videos and utilizing Chrome for schoolwork, with two brief (2-3 second) power outages occurring while the computer was in sleep mode. I have recently installed a new surge protector.
I've executed Windows Memory Diagnostic, FurMark, and Prime95 tests; all indicated that my RAM is operating correctly, neither FurMark nor Prime95 experienced crashes, and temperatures remained within acceptable limits.
Currently, Apex Legends and Metro Studios are experiencing frequent game crashes. The developers plan to address these issues shortly. However, Overwatch instability could stem from anti-cheat software or excessive computer processor activity. To investigate, monitor your system’s performance using Task Manager to observe CPU and GPU usage while playing. Vsync significantly impacts CPU load, so disabling it might improve stability – though your hardware should generally function adequately.