The brother's machine shuts down unexpectedly and restarts itself periodically, every few minutes.
The brother's machine shuts down unexpectedly and restarts itself periodically, every few minutes.
Hey everyone, I'm really stuck on my brother's PC. He's been having random restarts lately, especially after installing his 3070. I think it began after the install, though I'm not sure why. He mentioned he noticed a big slowdown in his games (probably GTARP), so he decided to wipe everything clean and start over. He used his motherboard BIOS to reset both the SSD and HDD, but now the restarts are even worse—sometimes every 2 to 5 minutes. Originally, he could play for hours; now it's just restarting a few times a night. It doesn't crash like a BSOD; it just goes black and restarts.
His setup is pretty standard: Ryzen 3700X, MSI X370 Krait, 32GB DDR4 3600MHz RAM, Gigabyte 3070, Corsair AX760 Platinum PSU, Samsung 980 EVO 500GB SSD, Seagate Barracuda 1TB HDD, and a cheap deep-cool case.
I'm guessing the problem might be with the motherboard itself. I've tried everything: swapped RAM, changed the graphics card, replaced the power supply, tested each drive separately, used different SATA ports, switched power cables from the PSU to the motherboard, and double-checked all connections after restarts. The BIOS shows only two instances where he can't boot. When it hits that black screen with white text saying "No boot media," it's like the system is having trouble communicating with the drives.
I'm hoping someone can help before he buys a new board. Any advice would be greatly appreciated!
Based on your previous steps, it looks like the motherboard and CPU are the two main components remaining. In most cases, it usually resolves with the motherboard first.
You were considering this, so I double-checked everything through my tests. Appreciate your feedback.
It seems we resolved the problem. The issue was likely related to the motherboard, where setting the XMP profile to 3600 for the RAM caused instability. If we chose the 2-profile setting, both sticks operated at 3000MHz instead of the problematic 3600MHz, eliminating crashes and allowing a smooth restart.
It seems like you're trying to figure out whether it's RAM or the motherboard at this stage.