F5F Stay Refreshed Hardware Desktop The ASUS ROG Z13 Flow monitor shuts down completely, but the laptop screen remains operational when plugged into a dock.

The ASUS ROG Z13 Flow monitor shuts down completely, but the laptop screen remains operational when plugged into a dock.

The ASUS ROG Z13 Flow monitor shuts down completely, but the laptop screen remains operational when plugged into a dock.

R
Replicatings
Member
124
03-10-2021, 07:04 AM
#1
I've been checking online and trying my own troubleshooting, but things are getting tricky. My 2023 ASUS ROG Z13 Flow is connected to an Anker Prime Charging Dock (link provided) and has an HDMI port for a PG42UQ 41.5". While plugged in, the monitor output sometimes cuts out abruptly, even though the laptop shows normal. I've done everything I can to figure this out—cable from ASUS, different Thunderbolt dock with lower power, using a USB hub, testing M2 MacBook Pro, adjusting laptop settings, and checking Windows power options. I'm still trying to understand what's happening.
R
Replicatings
03-10-2021, 07:04 AM #1

I've been checking online and trying my own troubleshooting, but things are getting tricky. My 2023 ASUS ROG Z13 Flow is connected to an Anker Prime Charging Dock (link provided) and has an HDMI port for a PG42UQ 41.5". While plugged in, the monitor output sometimes cuts out abruptly, even though the laptop shows normal. I've done everything I can to figure this out—cable from ASUS, different Thunderbolt dock with lower power, using a USB hub, testing M2 MacBook Pro, adjusting laptop settings, and checking Windows power options. I'm still trying to understand what's happening.