The Asus Rog Strix Scope II RX keyboard shows a manufacturing defect. What should you do?
The Asus Rog Strix Scope II RX keyboard shows a manufacturing defect. What should you do?
I just purchased this keyboard from Amazon and it arrived yesterday. I began using it but encountered an issue: while coding, the 'x' key didn't function properly. Initially, I suspected a software problem like a Windows lock, but after some consideration, I realized it was a hardware fault. I removed the keycap and attempted to clean the switches with a soft brush, but nothing resolved the issue. The switches appear to be damaged. I believe it would be best to bring it to a technician for repair, possibly by soldering the keyboard.
Switches are optical devices, so cleaning won't work; someone will need to replace the switch.
No. The letter X appears occasionally. I thought about old keyboards where, for instance, the M switch had failed. If you don’t use the numeric keypad on a 102/103 keyboard, or the related +, - or Enter keys, you might replace one of those functions and move the switch to its required position, such as swapping out a broken M switch. Much depends on how the (mechanical/optical) switches are soldered—whether they’re attached to the printed circuit board. It could be very challenging to relocate a surface mount switch without damaging it. If you have a membrane keypad, you could attempt using a conductive paint pencil. The best choice if the keyboard is still under warranty is to reach out to the supplier or manufacturer and request an RMA.