F5F Stay Refreshed Hardware Desktop The 3200 MHz RAM isn’t responding.

The 3200 MHz RAM isn’t responding.

The 3200 MHz RAM isn’t responding.

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Ilia_Zer0
Member
224
08-31-2019, 09:47 PM
#1
Hello everyone. A week ago I assembled a brand new PC, sticking to a budget like most users. The components I purchased were: Mobo ASrock B450 Pro4 (latest BIOS), CPU Ryzen 7 3700X, RAM Team T-Force Vulcan Z 16GB DDR4-3200 MHz, GPU MSI 2070 8GB. After the initial boot, I successfully enabled the XMP profile for a short time, but it only ran at 3000 MHz. I was surprised and decided to restart into my BIOS, turning off XMP and setting it to 3200 MHz. After rebooting, it restarted without issues, but it reset three times during the process—likely due to a failure check. Then I turned XMP back on just to try booting again... unfortunately, it didn’t work. Eventually, I reset everything back to factory settings and got into Windows. Through some research, I found Anthony's Third Gen Ryzen Overclocking video and followed his steps. Everything functioned well except for the RAM. I’ve tried everything possible to push it above 2400 MHz, but it won’t budge. Any suggestions on what might be going wrong? Thanks, guys!
I
Ilia_Zer0
08-31-2019, 09:47 PM #1

Hello everyone. A week ago I assembled a brand new PC, sticking to a budget like most users. The components I purchased were: Mobo ASrock B450 Pro4 (latest BIOS), CPU Ryzen 7 3700X, RAM Team T-Force Vulcan Z 16GB DDR4-3200 MHz, GPU MSI 2070 8GB. After the initial boot, I successfully enabled the XMP profile for a short time, but it only ran at 3000 MHz. I was surprised and decided to restart into my BIOS, turning off XMP and setting it to 3200 MHz. After rebooting, it restarted without issues, but it reset three times during the process—likely due to a failure check. Then I turned XMP back on just to try booting again... unfortunately, it didn’t work. Eventually, I reset everything back to factory settings and got into Windows. Through some research, I found Anthony's Third Gen Ryzen Overclocking video and followed his steps. Everything functioned well except for the RAM. I’ve tried everything possible to push it above 2400 MHz, but it won’t budge. Any suggestions on what might be going wrong? Thanks, guys!

R
Ramax_
Junior Member
8
09-01-2019, 11:01 AM
#2
CPU Z is ready. Navigate to the "SPD" section and select a RAM slot you have available. Notice the "XMP 1600 Mhz" label. Capture a screenshot of this area and upload it to your computer.

Follow these steps:
- Use Ryzen Master.
- Activate memory control and enable coupled mode.
- Set your memory clock and fabric clock to 1600MHz.

Begin utilizing data from CPU Z. Record the values for Latency and Write Latency, matching those displayed on the "Cas # Latency" section. Capture Row Precharge Delay and Write Row-Column Delay, ensuring they match the corresponding values in the "Ras # Precharge" area. Confirm the active time for RAS and the Row cycle time, aligning with the TRC setting.

Any additional instructions? Leave them as auto.
R
Ramax_
09-01-2019, 11:01 AM #2

CPU Z is ready. Navigate to the "SPD" section and select a RAM slot you have available. Notice the "XMP 1600 Mhz" label. Capture a screenshot of this area and upload it to your computer.

Follow these steps:
- Use Ryzen Master.
- Activate memory control and enable coupled mode.
- Set your memory clock and fabric clock to 1600MHz.

Begin utilizing data from CPU Z. Record the values for Latency and Write Latency, matching those displayed on the "Cas # Latency" section. Capture Row Precharge Delay and Write Row-Column Delay, ensuring they match the corresponding values in the "Ras # Precharge" area. Confirm the active time for RAS and the Row cycle time, aligning with the TRC setting.

Any additional instructions? Leave them as auto.

S
StreetHobo
Senior Member
568
09-01-2019, 05:59 PM
#3
Hello, thanks for your feedback. It seems everything is set up properly now, and you're still observing 2400MHz after the reboot and stress test. The part and serial number have been disabled to enhance security. Let me know if you need further assistance!
S
StreetHobo
09-01-2019, 05:59 PM #3

Hello, thanks for your feedback. It seems everything is set up properly now, and you're still observing 2400MHz after the reboot and stress test. The part and serial number have been disabled to enhance security. Let me know if you need further assistance!

E
EnderFox_
Junior Member
5
09-01-2019, 11:49 PM
#4
Hello, your RAM only works up to 3000MHz. Adjust your memory clock to 1500MHz and the fabric clock to 1500MHz instead of 1600MHz. Keep the same numbers as before. The serial number indicates the exact module you have, while the part number usually refers to a similar set. We can't change anything from here. Also, your Ryzen is running at 1.38V, not 1.41V—please adjust that.
E
EnderFox_
09-01-2019, 11:49 PM #4

Hello, your RAM only works up to 3000MHz. Adjust your memory clock to 1500MHz and the fabric clock to 1500MHz instead of 1600MHz. Keep the same numbers as before. The serial number indicates the exact module you have, while the part number usually refers to a similar set. We can't change anything from here. Also, your Ryzen is running at 1.38V, not 1.41V—please adjust that.

I
IchHabGeld
Junior Member
23
09-02-2019, 12:29 AM
#5
It's odd, I think there might have been an error with the shipping because I received 3200 MHz instead of what was expected. Thank you! Yes, everything remains at the default setting right now since I can't bring it back to 3000 MHz. I reset everything to its default state.
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IchHabGeld
09-02-2019, 12:29 AM #5

It's odd, I think there might have been an error with the shipping because I received 3200 MHz instead of what was expected. Thank you! Yes, everything remains at the default setting right now since I can't bring it back to 3000 MHz. I reset everything to its default state.

D
DarkBoy__YT
Posting Freak
898
09-02-2019, 02:01 AM
#6
Sure, just let me know the part number or serial number and I’ll help you look it up.
D
DarkBoy__YT
09-02-2019, 02:01 AM #6

Sure, just let me know the part number or serial number and I’ll help you look it up.

X
xXSuperNovaXx
Posting Freak
811
09-02-2019, 09:32 AM
#7
I purchased it right from that location and received the 3200 MHz kit.
X
xXSuperNovaXx
09-02-2019, 09:32 AM #7

I purchased it right from that location and received the 3200 MHz kit.

L
Logano00
Member
60
09-02-2019, 07:29 PM
#8
UD4-3000 indicates the maximum supported frequency is 3000 MHz via XMP. Return the kit and receive a 3200 MHz version.
L
Logano00
09-02-2019, 07:29 PM #8

UD4-3000 indicates the maximum supported frequency is 3000 MHz via XMP. Return the kit and receive a 3200 MHz version.

M
Max_PlaysMC
Member
62
09-10-2019, 07:18 AM
#9
It seems there was an issue with the shipment, possibly due to receiving the incorrect kit. Thanks for your assistance! I’ll get it back to 3000 MHz. You’re great!
M
Max_PlaysMC
09-10-2019, 07:18 AM #9

It seems there was an issue with the shipment, possibly due to receiving the incorrect kit. Thanks for your assistance! I’ll get it back to 3000 MHz. You’re great!

J
Judoboy03
Junior Member
5
09-11-2019, 02:51 PM
#10
either caught up in a scam from Newegg or facing shipping issues—keep the warranty active and order another unit. I recommend using G.skill RIppjaws 3600mhz cl16; it's not the priciest but quite reasonable.
J
Judoboy03
09-11-2019, 02:51 PM #10

either caught up in a scam from Newegg or facing shipping issues—keep the warranty active and order another unit. I recommend using G.skill RIppjaws 3600mhz cl16; it's not the priciest but quite reasonable.

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