The 24-pin power cable is leading to problems.

F5F Stay Refreshed Hardware Desktop The 24-pin power cable is leading to problems.

Wapr
Member

10-09-2025, 02:56 AM

You have an ibuypower PC from last July that stopped working two days ago. The problem seems to be with the 24-pin power cable. You checked if the issue was with the power supply using a paperclip, and everything functioned normally until you reconnected the cord. What should you try next?

Wapr

10-09-2025, 02:56 AM #1

_MrDay_
Member

215

10-09-2025, 10:42 AM

It seems the device came with just a five-month guarantee, which might be why you're considering contacting IbuPower.

_MrDay_

10-09-2025, 10:42 AM #2

It seems the device came with just a five-month guarantee, which might be why you're considering contacting IbuPower.

RamboPvPz
Member

10-20-2025, 05:00 AM

This process doesn't actually confirm whether the power supply functions properly. Just verifying the PSU powers on isn't enough. Consider submitting a warranty claim instead.

RamboPvPz

10-20-2025, 05:00 AM #3

This process doesn't actually confirm whether the power supply functions properly. Just verifying the PSU powers on isn't enough. Consider submitting a warranty claim instead.

ShadowdemonX5
Junior Member

10-21-2025, 11:01 PM

The test doesn't confirm the issue was the cable. It's probably a faulty motherboard. Contact Ibuypower and check your warranty.

ShadowdemonX5

10-21-2025, 11:01 PM #4

The test doesn't confirm the issue was the cable. It's probably a faulty motherboard. Contact Ibuypower and check your warranty.

Kayzan_
Senior Member

252

10-25-2025, 12:03 AM

The test merely confirms the power supply can activate, which is questionable since it only indicates returning from standby, not delivering the required full power to the components. In any case, it doesn't clarify the real issue.

Kayzan_

10-25-2025, 12:03 AM #5