Technical problem, assistance needed with my network!

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hiohmy
Junior Member

17

12-10-2016, 08:13 AM

#1

HI guys, So i recently upgraded my ISP to virgin media and have the 350mbps package, im using the virgin media 3.0 hub as the modem and then using a tp-link deco m4 mesh wifi system that is connceted to a netgear gs108t v2 gigabit switch that is going into my PC and other devices. When i run a speedtest on my phone to the hub it shows 350-400 as you would expect, however over a wired connection to my pc it is only giving me 60-80mbps down. i have checked that: the hub is outputing 1gb the switch is outputing 1gb the cables are not broken (have cable tester) my pc is recieving 1gb (in control pannel) i serioulsy dont know what to do, all sources are outputting and receving 1000 full duplex and i've even ran a cable straight to the modem and still got 60-80. the ONLY thing i can think now is that there is a software issue in windows 10 that is limiting it (i havent changed anything from default). any advice or help will be greatly appreciated. Thanks.

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AdamKoudy
Senior Member

740

12-11-2016, 06:33 PM

#2

This appears to relate to your connection problem. The article on VirginMedia’s website offers guidance for optimizing your wired link.

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WolfdudeG
Junior Member

21

12-19-2016, 05:28 PM

#3

Did you confirm using various cables? Many inexpensive testers only show a simple wire diagram and don’t check signal quality or interference. Please read carefully.

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Teddy_Ben
Member

127

12-19-2016, 07:46 PM

#4

I own a gigabit NIC on my system and I understand the hub can display a gigabit connection. @beersykins I've tested a different CAT 6 cable straight from the Virgin Hub to my PC, but it only provides speeds between 60-80 Mbps.

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Elementul
Member

53

12-19-2016, 08:52 PM

#5

What are the specifications of your PC? Did you add any LAN or QoS programs from Asus, MSI, etc.? It seems like you might have a motherboard utility installed that’s restricting your downloads. I don’t recall the exact names these vendors use for their software.

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CocoDeDumbo
Junior Member

1

12-20-2016, 05:31 AM

#6

I own an ROG G20BM ASUs prebuilt setup with many proprietary components. I haven’t added any LAN or QoS programs yet, though some ASUs software might still be present. I’ve attempted to remove most of it, but it persists like a stubborn issue—so I’ll give it another shot.