F5F Stay Refreshed Hardware Desktop System unexpectedly powers off during gameplay, CPU indicator illuminates

System unexpectedly powers off during gameplay, CPU indicator illuminates

System unexpectedly powers off during gameplay, CPU indicator illuminates

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60
07-31-2024, 02:49 PM
#1
I experienced issues with my motherboard PRO B650-P WIFI CPU AMD Ryzen 9 7950X3D GPU RTX 4070 TI Super Gigabyte PSU Corsair RMX Series RM1000X. After playing Escape from Tarkov for four hours, the system powered off without a blue screen. I had to restart it manually. When I did, the red CPU light faded and disappeared after a restart. The Event Viewer showed no errors or critical issues, similar to what occurred with Total Warhammer 3. It took about thirty minutes to an hour for the shutdown process. Dead Rising Deluxe Remaster required three hours to shut down, while CSGO 2 took thirty minutes but only once. I brought it to a repair shop where they swapped the motherboard to PRO B650-P WIFI and resolved the problem. They stress-tested it and bench-tested it for eight consecutive hours at full load without any crashes. After returning home, the issue persisted—replaced the PSU with Corsair, but an APC battery backup problem continued. Silent Hill 2 Remake and Space Marines 2 functioned normally without any issues.
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TheDerpSamurai
07-31-2024, 02:49 PM #1

I experienced issues with my motherboard PRO B650-P WIFI CPU AMD Ryzen 9 7950X3D GPU RTX 4070 TI Super Gigabyte PSU Corsair RMX Series RM1000X. After playing Escape from Tarkov for four hours, the system powered off without a blue screen. I had to restart it manually. When I did, the red CPU light faded and disappeared after a restart. The Event Viewer showed no errors or critical issues, similar to what occurred with Total Warhammer 3. It took about thirty minutes to an hour for the shutdown process. Dead Rising Deluxe Remaster required three hours to shut down, while CSGO 2 took thirty minutes but only once. I brought it to a repair shop where they swapped the motherboard to PRO B650-P WIFI and resolved the problem. They stress-tested it and bench-tested it for eight consecutive hours at full load without any crashes. After returning home, the issue persisted—replaced the PSU with Corsair, but an APC battery backup problem continued. Silent Hill 2 Remake and Space Marines 2 functioned normally without any issues.

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Streiyn
Posting Freak
768
07-31-2024, 04:14 PM
#2
Hello there! It seems the power is still fluctuating, even with the UPS. What model are you using? Are you sure the tower was connected to the battery-powered outlet? Would it help to test it on another circuit at home?
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Streiyn
07-31-2024, 04:14 PM #2

Hello there! It seems the power is still fluctuating, even with the UPS. What model are you using? Are you sure the tower was connected to the battery-powered outlet? Would it help to test it on another circuit at home?

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FlowNark
Junior Member
30
08-01-2024, 12:09 AM
#3
The unit is an APC Performance Series model BN1500M2. An electrician visited my home on Friday, 27th, to install a new outlet with a fresh circuit.
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FlowNark
08-01-2024, 12:09 AM #3

The unit is an APC Performance Series model BN1500M2. An electrician visited my home on Friday, 27th, to install a new outlet with a fresh circuit.

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Papyrule
Senior Member
560
08-02-2024, 06:03 PM
#4
the up s is an APC Performance Series model BN1500M2. an electrician visited my home last Friday to install a new outlet on a new circuit.
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Papyrule
08-02-2024, 06:03 PM #4

the up s is an APC Performance Series model BN1500M2. an electrician visited my home last Friday to install a new outlet on a new circuit.

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tonylaflem
Member
218
08-03-2024, 02:18 AM
#5
Not running 24/7, I'll tackle it when I can. You've confirmed it's connected to the Battery + Surge port, not the surge socket? Probably your circuit light isn't lit. Can you connect all other devices to the surge and keep the tower running only on the battery plug? Everything you mentioned seems like a power issue—maybe some unusual EM interference. Try stripping down to the bare minimum peripherals. It's possible a USB device or monitor is causing the problem. Run a stress test to see if it triggers. Use HWMonitor to verify voltages match ATX specs. Turn off any unnecessary software and keep an eye on things. Don't forget to disable any overrides you might have installed.
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tonylaflem
08-03-2024, 02:18 AM #5

Not running 24/7, I'll tackle it when I can. You've confirmed it's connected to the Battery + Surge port, not the surge socket? Probably your circuit light isn't lit. Can you connect all other devices to the surge and keep the tower running only on the battery plug? Everything you mentioned seems like a power issue—maybe some unusual EM interference. Try stripping down to the bare minimum peripherals. It's possible a USB device or monitor is causing the problem. Run a stress test to see if it triggers. Use HWMonitor to verify voltages match ATX specs. Turn off any unnecessary software and keep an eye on things. Don't forget to disable any overrides you might have installed.

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FramezTheBest
Member
222
08-03-2024, 09:36 AM
#6
the pc is the sole device connected to the battery, which is also plugged into the surge plus battery. there’s no circuit light indicating stress testing; it ran for 30 minutes without issues, all outputs were off. even when using just mouse and keyboard, warhammer 3 still worked, though the mouse and keyboard switched USB remained active for the motherboard. the issue originated on my old motherboard—after switching to the b650-p, the problem persisted, and voltages met atx standards.
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FramezTheBest
08-03-2024, 09:36 AM #6

the pc is the sole device connected to the battery, which is also plugged into the surge plus battery. there’s no circuit light indicating stress testing; it ran for 30 minutes without issues, all outputs were off. even when using just mouse and keyboard, warhammer 3 still worked, though the mouse and keyboard switched USB remained active for the motherboard. the issue originated on my old motherboard—after switching to the b650-p, the problem persisted, and voltages met atx standards.

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pooh_bear6
Member
192
08-03-2024, 10:52 AM
#7
Looks like a fresh PSU is needed.
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pooh_bear6
08-03-2024, 10:52 AM #7

Looks like a fresh PSU is needed.