F5F Stay Refreshed Software Operating Systems ="SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" BSOD during shutdown of games?

="SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" BSOD during shutdown of games?

="SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" BSOD during shutdown of games?

T
TermsOfYOLO
Member
58
02-21-2022, 03:55 PM
#1
Hi there,
This BSOD occurred twice only when quitting games (POE2 and Indiana Jones).
I followed the standard steps: memtest86, Windows memory diagnostic, and used SFC and DISM to repair Windows 11 system files.
My SSD firmware and drivers are current.
Details:
Windows 11
RTX 4080
CREATIVE AE-5 PLUS SOUND CARD
i5 13600KF
ASUS PRIME Z790-P D4
WD SN850X SSD
CORSAIR VENGENCE 32GB RAM
CORSAIR RM 850W PSU
The newest mini dumps are attached. Any assistance would be greatly appreciated.
https://www.mediafire.com/folder/u6y3chs6w99kd/Minidump
T
TermsOfYOLO
02-21-2022, 03:55 PM #1

Hi there,
This BSOD occurred twice only when quitting games (POE2 and Indiana Jones).
I followed the standard steps: memtest86, Windows memory diagnostic, and used SFC and DISM to repair Windows 11 system files.
My SSD firmware and drivers are current.
Details:
Windows 11
RTX 4080
CREATIVE AE-5 PLUS SOUND CARD
i5 13600KF
ASUS PRIME Z790-P D4
WD SN850X SSD
CORSAIR VENGENCE 32GB RAM
CORSAIR RM 850W PSU
The newest mini dumps are attached. Any assistance would be greatly appreciated.
https://www.mediafire.com/folder/u6y3chs6w99kd/Minidump

D
DerNeueDoktor
Member
156
02-21-2022, 05:53 PM
#2
Check Reliability History/Monitor and Event Viewer.
Both tools might record related error codes, warnings, or events just before or during the BSODs.
Another area to examine is Task Scheduler – there could be a rule activated when you close games. It's possible an app or process being triggered is the source of the BSODs.
D
DerNeueDoktor
02-21-2022, 05:53 PM #2

Check Reliability History/Monitor and Event Viewer.
Both tools might record related error codes, warnings, or events just before or during the BSODs.
Another area to examine is Task Scheduler – there could be a rule activated when you close games. It's possible an app or process being triggered is the source of the BSODs.

C
ChafSwafty
Member
123
02-22-2022, 01:20 AM
#3
Hi, did you upload the minidumps? I want to make sure the important details aren't missing from them.
C
ChafSwafty
02-22-2022, 01:20 AM #3

Hi, did you upload the minidumps? I want to make sure the important details aren't missing from them.

D
DerKreiki
Member
178
02-22-2022, 01:37 AM
#4
Hi there,
I've looked into event viewer and reliability history. No unusual events before the BSODs. Windbg and blue screen view indicate dxgmms2.sys is crashing, but someone familiar with minidumps should identify the cause.
D
DerKreiki
02-22-2022, 01:37 AM #4

Hi there,
I've looked into event viewer and reliability history. No unusual events before the BSODs. Windbg and blue screen view indicate dxgmms2.sys is crashing, but someone familiar with minidumps should identify the cause.

K
Kravaax
Member
178
02-27-2022, 09:54 PM
#5
The two dumps encountered issues during a graphics task. Functions from the Windows DirectX drivers dxgkrnl.sys and dxgmmms.sys were invoked. The context indicates that both BSODs occurred due to an invalid memory reference, specifically because the RBX register was set to zero.
K
Kravaax
02-27-2022, 09:54 PM #5

The two dumps encountered issues during a graphics task. Functions from the Windows DirectX drivers dxgkrnl.sys and dxgmmms.sys were invoked. The context indicates that both BSODs occurred due to an invalid memory reference, specifically because the RBX register was set to zero.

C
cor_bear
Member
246
02-27-2022, 11:22 PM
#6
I am the one among men, a god in their midst. Vanguard always runs, whether you're playing Valorant or not, and I'm not even playing it anymore. I'll delete it and check if the issue stays. Thank you.
C
cor_bear
02-27-2022, 11:22 PM #6

I am the one among men, a god in their midst. Vanguard always runs, whether you're playing Valorant or not, and I'm not even playing it anymore. I'll delete it and check if the issue stays. Thank you.