System restarts unexpectedly during gameplay.
System restarts unexpectedly during gameplay.
Hello, Your PC stopped working right after playing Steam games. When you try to power it on again, fans spin but there’s no video display. If you reset the PSU and then turn it back on, it works temporarily. However, after some gaming sessions, it shuts down once more. You own an Asus ROG Strix 850W PSU that should support your RX 6750XT and Ryzen 7 5700G without issues. Who do you think is causing this problem? Thank you!
Additionally, I monitored the temperatures while playing, and everything seems normal for the GPU (peak 75-80°C) and CPU (peak 60-70°C). Also, the PSU (purchased from a sealed unit) and the GPU (new purchase) were upgrades. Prior to this change, I didn’t experience any problems.
Check the Windows event logs for any unusual activity. Look closely at the Task Manager for unexpected processes. Consider resetting your BIOS settings. Investigate if there have been any changes in power or voltage levels affecting the CPU or GPU. Run memory tests to ensure RAM is functioning correctly and not damaged. Also, think about when this issue began—perhaps the PSU could be related.
Hello, your response is appreciated! System logs indicate the machine restarted unexpectedly without a smooth shutdown. This issue might stem from the system becoming unresponsive, crashing, or losing power suddenly. !!Important note: Critical/Error/Warning entries typically show up after the PC is powered back on. Before the restart, no such logs were present. I’m subscribed to Bitdefender AV since installing the operating system. I’m also confident in my computer’s security settings—no changes made to clocks, voltages, CPU, or GPU. In BIOS I enabled XMP for RAM at 3200MHz, and virtualization appears to have started after upgrading with the resealed PSU (Asus ROG Strix 850W) and the XFX RX 6750XT.
@pescaru Consider testing the CPU and GPU together under stress to achieve maximum power supply load. You might boost voltages if needed, though thermal throttling is optional. Perform the tests for some time and observe if the system crashes. If you have PSU testing tools, examine them. It seems you haven't confirmed whether you've reset the BIOS. Try removing the CMOS battery and reinserting it fresh. Avoid enabling XMP until later; begin with your games first. Once everything appears normal, activate XMP. Also, verify if there are any BIOS updates available. Your new graphics card could be the issue now that I consider it. Does your CPU include integrated graphics? Run the system using it for a while and check for crashes. Which card were you using before? If you still have it, test with that model to see if it causes problems. I believe either the PSU or the graphics card might be faulty. If they are replaceable, it would make sense to address them once the issues are resolved.