System restarts unexpectedly
System restarts unexpectedly
My machine frequently restarts, especially during gaming sessions, but also when using Skype or watching YouTube videos. Once, while browsing YouTube in Chrome, I started a game like Wolf of War in the background. After finishing my video time, I opened the game window in fullscreen and the computer shut down. This issue has become more frequent lately. I’ve disassembled and reassembled the PC without success, uninstalled Windows, switched from Windows 11 to 10, and even updated the BIOS, yet it persists. The hardware specs are as follows: processor AMD Ryzen 9 7950X, motherboard Asus Rog Strix X670E-E Gaming WIFI with BIOS 2007, 64GB DDR5 memory (reportedly 3000 MHz), NVIDIA GeForce RTX 4090 graphics, AIO Corsair cooler, storage includes a 250GB and a 500GB Samsung 980 Pro drives, plus a 2TB Samsung 980 Pro for Windows. The system runs Windows 10 Pro 64-bit. I’ve updated drivers via Device Manager and Windows Update, checked manufacturer sites, but nothing resolved the problem. Here’s the PC information you provided and a link to the last minidump from the crash. I also have a C:\Windows\MEMORY.DMP file, though I’m unsure if it’s safe to share.
Might be your power source the issue. Short spikes can overload an 850W unit with high wattage specs. It’s reasonable to assume a 4090 and 7950X could trigger a 1000W supply. If you tweak your CPU and/or GPU to lower demand, the problem might resolve. Unless it persists even without gaming, consider other causes.
It appears the issue was with the RAM, pulling two sticks caused the PC to fail to boot. The memory display showed Q code 00 and the boot process stalled. After checking the serial numbers, I noticed they were very close—one batch ended in 21 and the other in 20. I replaced the one ending in 20 and haven’t seen any crashes yet. It seems the RAM might have been misaligned instead of the correct slots (1a 2a, 1b, 2b). I haven’t installed the remaining RAM yet but plan to test soon.