System remains inactive after power cycle (hardware problem)
System remains inactive after power cycle (hardware problem)
My elderly Acer Aspire desktop has stopped waking from a sleep.
Acer Aspire M3910 Tower Intel® Core™ i3 i3-550 4 GB DDR3-SDRAM
M57 motherboard.
Win10 has been reinstalled since the problem began.
It has functioned perfectly for years, but now it refuses to wake from sleep.
If you allow it to sleep, it won’t respond to keyboard or mouse movements, nor to a power button press.
Interestingly, it can’t be booted from a hard drive. Once asleep, there’s no way to restart it.
The only method to bring it back is to disconnect the power cable, hold the power button, wave a dead chicken in the air, then reconnect the cable and press the power button.
This approach isn’t certain either—you might need to try it several times.
My suspicion points to a motherboard or power supply issue.
Thanks.
Refresh your post with detailed hardware specifications and operating system details. Provide the power supply unit information including make, model, wattage, age, and condition (original build, new, refurbished, or used). During the next successful boot in Reliability History/Manager, note any error codes, warnings, or events recorded when the system fails to restart.
Acer Aspire M3910 equipped with Intel® Core™ i3 i3-550 3.2GHz processor, 4 GB DDR3-SDRAM, M57 motherboard, and Windows 10 (continuously updated). This problem has persisted for twelve months despite all updates. It was initially supplied by Acer in 2011, including only the following upgrades: Samsung 250GB SSD (partially filled), AMD Radeon HD 6450 1gb Gddr3 PCIe X16 Low Profile, original Acer PSU Delta dps-250AB-22e. Reliability records indicate no major issues. During the Event Manager check at failure, no critical events were detected. I believe it likely powers down properly, saving hiberfil.sys to the drive, and upon restarting after power reinstallation, it resumes operation without errors being logged.