F5F Stay Refreshed Hardware Desktop System on AMD 3900x crashes immediately after reboot

System on AMD 3900x crashes immediately after reboot

System on AMD 3900x crashes immediately after reboot

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lizzy_948
Member
148
04-24-2019, 07:44 AM
#1
Hi, I'm experiencing repeated crashes on my Ryzen system after recent restarts or changes made via Ryzen Master. It's been happening up to seven times, and the issue started after installing software or adjusting SMT settings (turning cores off/on, disabling CCD). No overclocking has occurred. After letting the system cool overnight, it returns to normal operation. Coming from an Intel CPU (6700k), I've managed to keep things stable for over three years without any crashes except for a virus incident after downloading an infected file. Otherwise, performance is excellent—3ds Max renders faster and maintains steady frame rates during games. Would anyone else have similar experiences? What steps should I take next? (Consider BIOS update, driver update, or RMA.) Thanks ahead of time.
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lizzy_948
04-24-2019, 07:44 AM #1

Hi, I'm experiencing repeated crashes on my Ryzen system after recent restarts or changes made via Ryzen Master. It's been happening up to seven times, and the issue started after installing software or adjusting SMT settings (turning cores off/on, disabling CCD). No overclocking has occurred. After letting the system cool overnight, it returns to normal operation. Coming from an Intel CPU (6700k), I've managed to keep things stable for over three years without any crashes except for a virus incident after downloading an infected file. Otherwise, performance is excellent—3ds Max renders faster and maintains steady frame rates during games. Would anyone else have similar experiences? What steps should I take next? (Consider BIOS update, driver update, or RMA.) Thanks ahead of time.

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NycollasZIKAO
Junior Member
5
05-01-2019, 01:21 PM
#2
Here’s a detailed spec list you can use:
- Processor: [Model], 8-core CPU, 4GB RAM
- Storage: [Type], 256GB SSD, 1TB HDD
- Graphics: [GPU], 1080p support, PCIe 4.0
- Operating System: [OS version]
- Connectivity: USB 3.2, HDMI, Ethernet
- Power: 120V, 15A
- Dimensions: [Length x Width x Height]
- Weight: [Approximate]
Feel free to adjust the part numbers or details as needed.
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NycollasZIKAO
05-01-2019, 01:21 PM #2

Here’s a detailed spec list you can use:
- Processor: [Model], 8-core CPU, 4GB RAM
- Storage: [Type], 256GB SSD, 1TB HDD
- Graphics: [GPU], 1080p support, PCIe 4.0
- Operating System: [OS version]
- Connectivity: USB 3.2, HDMI, Ethernet
- Power: 120V, 15A
- Dimensions: [Length x Width x Height]
- Weight: [Approximate]
Feel free to adjust the part numbers or details as needed.

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Uncouthcat0
Junior Member
18
05-03-2019, 04:12 AM
#3
Asus Prime X570 Pro paired with AMD R9 3900X, Corsair Vengeance LPX DDR4 32GB at 3000MHz CL15, Asus Strix GTX 1080 A8G, Samsung 970 Pro 1TB, WD Black 2TB, Corsair RM750x and Noctua NH-D15. All components except the motherboard and CPU have functioned perfectly in the prior setup (Asus z170-a+6700k) over the last three years. The RAM model is also available on the motherboard QVL.
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Uncouthcat0
05-03-2019, 04:12 AM #3

Asus Prime X570 Pro paired with AMD R9 3900X, Corsair Vengeance LPX DDR4 32GB at 3000MHz CL15, Asus Strix GTX 1080 A8G, Samsung 970 Pro 1TB, WD Black 2TB, Corsair RM750x and Noctua NH-D15. All components except the motherboard and CPU have functioned perfectly in the prior setup (Asus z170-a+6700k) over the last three years. The RAM model is also available on the motherboard QVL.

D
Djam95
Member
143
05-04-2019, 03:36 AM
#4
Used only one stick of RAM. Tried turning it on/off and using Ryzen Master to test stability. This is my first encounter with such an issue. I own a 3900X for a month without any problems.
D
Djam95
05-04-2019, 03:36 AM #4

Used only one stick of RAM. Tried turning it on/off and using Ryzen Master to test stability. This is my first encounter with such an issue. I own a 3900X for a month without any problems.

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hrgriff
Senior Member
573
05-04-2019, 11:01 AM
#5
The system was either a fresh install of Windows or it reused the previous setup.
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hrgriff
05-04-2019, 11:01 AM #5

The system was either a fresh install of Windows or it reused the previous setup.

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GrandpaJoee
Junior Member
5
05-04-2019, 04:15 PM
#6
New setup.
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GrandpaJoee
05-04-2019, 04:15 PM #6

New setup.

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Wildenbruh
Member
60
05-04-2019, 10:44 PM
#7
I've encountered a comparable issue - works flawlessly without XMP; crashes unpredictably after a restart when XMP is turned on. Apart from occasional freezes, it performs smoothly at full speed and boots cold. I've tested across three x570 boards, three 3600 DRAM sticks, and two different power supplies. I own two systems: an Asus Strix x570-F with G.Skill Trident Z NEO 3600 (2x16GB) and a Ryzen 3900X; another setup uses a Gigabyte x570-I Aorus with the same 3600X and 8GB RAM. I've never faced stability problems with the 3600X at 3600MHz, nor have I managed to get the 3900X reliable under those conditions. Swapping CPUs on one board resolved the problem, but the other kept freezing randomly. I've experimented with various settings like geardown procODT, RTT_Park, and DRAM voltage. It seems time to consider returning the CPU or seeking further help. Any advice would be greatly appreciated.
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Wildenbruh
05-04-2019, 10:44 PM #7

I've encountered a comparable issue - works flawlessly without XMP; crashes unpredictably after a restart when XMP is turned on. Apart from occasional freezes, it performs smoothly at full speed and boots cold. I've tested across three x570 boards, three 3600 DRAM sticks, and two different power supplies. I own two systems: an Asus Strix x570-F with G.Skill Trident Z NEO 3600 (2x16GB) and a Ryzen 3900X; another setup uses a Gigabyte x570-I Aorus with the same 3600X and 8GB RAM. I've never faced stability problems with the 3600X at 3600MHz, nor have I managed to get the 3900X reliable under those conditions. Swapping CPUs on one board resolved the problem, but the other kept freezing randomly. I've experimented with various settings like geardown procODT, RTT_Park, and DRAM voltage. It seems time to consider returning the CPU or seeking further help. Any advice would be greatly appreciated.

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fpandolfo
Member
51
05-05-2019, 04:39 AM
#8
Is the AGESA 1.0.0.4b BIOS active? Do you have any PCI cards besides the GPU? If yes, remove them and restart.
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fpandolfo
05-05-2019, 04:39 AM #8

Is the AGESA 1.0.0.4b BIOS active? Do you have any PCI cards besides the GPU? If yes, remove them and restart.