F5F Stay Refreshed Hardware Desktop System halts keys unexpectedly or restarts during file transfers to/from external hard drives

System halts keys unexpectedly or restarts during file transfers to/from external hard drives

System halts keys unexpectedly or restarts during file transfers to/from external hard drives

L
Leyhaya
Posting Freak
801
02-27-2016, 07:27 PM
#1
I've begun setting up backups to an external hard drive, but during the transfer it often freezes, loops, or shuts down completely. The HDD connects via a docking station to the PC, while the keyboard is linked through the motherboard’s front panel and directly connected to the back I/O. The keyboard model is a SteelSeries Apex 5. I've tried resetting the firmware, updating drivers, and installing/uninstalling the app, but nothing worked. When data transfer stops, the keyboard functions normally. What could be causing this issue?
L
Leyhaya
02-27-2016, 07:27 PM #1

I've begun setting up backups to an external hard drive, but during the transfer it often freezes, loops, or shuts down completely. The HDD connects via a docking station to the PC, while the keyboard is linked through the motherboard’s front panel and directly connected to the back I/O. The keyboard model is a SteelSeries Apex 5. I've tried resetting the firmware, updating drivers, and installing/uninstalling the app, but nothing worked. When data transfer stops, the keyboard functions normally. What could be causing this issue?

K
Kronicftw
Member
195
02-27-2016, 07:38 PM
#2
Did you attempt to use alternative USB ports (for the keyboard or external drive)? It’s possible the ports are on the same controller. Try it out.
K
Kronicftw
02-27-2016, 07:38 PM #2

Did you attempt to use alternative USB ports (for the keyboard or external drive)? It’s possible the ports are on the same controller. Try it out.

P
polirame
Member
88
02-29-2016, 07:06 AM
#3
Alright, I'll give it a shot, thanks.
P
polirame
02-29-2016, 07:06 AM #3

Alright, I'll give it a shot, thanks.