System failure reported in kernel module 41. Event logged for troubleshooting.
System failure reported in kernel module 41. Event logged for troubleshooting.
This report follows up on the issue discussed in the "How to Fix Kernel Power Failure / Event ID 41 permanently?" guide. Since the root cause wasn't clear, I suspected the motherboard might be the problem because it struggled to supply power properly. I brought the entire system—except the monitor and peripherals—to Asus's service center on April 1st for a full diagnostic. They explained it would likely take over two weeks to test each part individually. After about four to five days, they identified an SSD issue and recommended replacing it. I took the PC home, ordered a new SSD, and installed Windows on my HDD. Even then, the error persisted—only a week or ten days after bringing it home. It seems Asus may have repeatedly tested components, starting with the SSD, which could have caused damage. When I tried booting with the faulty SSD connected, the BIOS failed to recognize it. My suspicion is either the SSD was damaged during testing or it stopped working during testing.
Regarding the service center, Asus operates in my country through official Experience Centers, but there are no engineers from abroad like Canada or the USA. Their staff were trained by Asus and appeared to conduct thorough tests. I found their contact info on WhatsApp, which showed the brand logo—suggesting they might be the official representatives.
My SSD had been functioning well since 2020, with Crystaldisk or Sentinel drives showing no errors for years. Recently, two errors appeared after installing a new SSD and during OS boot from HDD. I ran Memtest86 on a 16GB stick, reverted BIOS settings, and updated the firmware. The test passed initially but failed later—passing one pass but failing subsequent ones.
I’m considering several questions:
- How reliable are these diagnostic tests?
- How many passes should I run for a complete assessment?
- Should I use multiple software tools and check all RAM slots?
- Is it possible the slots themselves are faulty?
- Should I also try Windows Memory Diagnostic?
The time investment is significant, but I want a comprehensive result.
Have you experimented with a different power supply unit? A friend encountered the same Kernel 41 issue; after replacing his CPU, RAM, and even using a spare GT710 as a display instead of his 6900xt, it became clear his Antec Signature 1300 was defective and was producing incorrect voltages. Memory testing is thorough, but for stability, run the system for several more hours—ideally 8 to 10 hours or overnight would be ideal. Before that, test a fresh PSU.
I also experimented with a different PSU. This update builds on what I shared earlier. I switched from the Thermaltake 700W Smart RGB 80+ Bronze to the Corsair HX850 80+ Platinum, but the issue remains unresolved.