F5F Stay Refreshed Hardware Desktop System experiencing issues, assistance required.

System experiencing issues, assistance required.

System experiencing issues, assistance required.

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Donut__Gamer
Junior Member
49
12-21-2021, 04:46 AM
#1
Hi, after downloading hogwarts legacy and playing for a few hours i've run into the game crashing almost instantly upon loading into the game (when i look up at the sky). i've tried multiple graphics drivers using DDU each time, i've even updated my Bios as well as upgrading to windows 11. ive delayed something in the registry which i read was linked too "Display driver amdwddmg stopped responding and has successfully recovered." and nothing seems to work. In total i've tried over 10+ hours of "fixes" and nothing has resolved the issue. i was hoping the latest windows update as well as AMD'd driver would have resolved the issue, but no. The only issues i can see is the one above (always shows in event viewer) and "The Desktop Window Manager process has exited. (Process exit code: 0x0000042b, Restart count: 1, Primary display device ID: AMD Radeon RX 5700 XT)" only showed most recently. My specs are: Ryzen 5 3600 MSI 5700XT 8GB 16 GB 2x8gb Corsair Vengeance 3200mhz The only thing i can think of now is that i use a Corsair CV550 PSU as it was installed when i brought the pc. The graphics care is powered by a "Y" connector, however the +12V rail says it should support 44A 528W MAX so unless it is a problem with the power causing the event viewer crashes i'm at wits end. Thank you for any information that you may have to help with my issue.
D
Donut__Gamer
12-21-2021, 04:46 AM #1

Hi, after downloading hogwarts legacy and playing for a few hours i've run into the game crashing almost instantly upon loading into the game (when i look up at the sky). i've tried multiple graphics drivers using DDU each time, i've even updated my Bios as well as upgrading to windows 11. ive delayed something in the registry which i read was linked too "Display driver amdwddmg stopped responding and has successfully recovered." and nothing seems to work. In total i've tried over 10+ hours of "fixes" and nothing has resolved the issue. i was hoping the latest windows update as well as AMD'd driver would have resolved the issue, but no. The only issues i can see is the one above (always shows in event viewer) and "The Desktop Window Manager process has exited. (Process exit code: 0x0000042b, Restart count: 1, Primary display device ID: AMD Radeon RX 5700 XT)" only showed most recently. My specs are: Ryzen 5 3600 MSI 5700XT 8GB 16 GB 2x8gb Corsair Vengeance 3200mhz The only thing i can think of now is that i use a Corsair CV550 PSU as it was installed when i brought the pc. The graphics care is powered by a "Y" connector, however the +12V rail says it should support 44A 528W MAX so unless it is a problem with the power causing the event viewer crashes i'm at wits end. Thank you for any information that you may have to help with my issue.

K
Killerman1834
Posting Freak
885
12-21-2021, 01:40 PM
#2
It might not be well received by the spikes, but I’d begin by reinstalling dx12 and updating the chipset drivers. Many people overlook these steps. You should also verify if there’s any firmware update available for the disk—something similar to what’s done for Samsung 980 NVMe drives. Run a scan for corrupt files, then move on to physical checks. Make sure the RAM timings are correct and test with a more robust PSU. I finished the game last weekend.
K
Killerman1834
12-21-2021, 01:40 PM #2

It might not be well received by the spikes, but I’d begin by reinstalling dx12 and updating the chipset drivers. Many people overlook these steps. You should also verify if there’s any firmware update available for the disk—something similar to what’s done for Samsung 980 NVMe drives. Run a scan for corrupt files, then move on to physical checks. Make sure the RAM timings are correct and test with a more robust PSU. I finished the game last weekend.

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NAO3535
Junior Member
2
12-21-2021, 08:16 PM
#3
I checked chipset drivers, looked for files, and verified RAM timings. I also searched for the dx12 reinstallation to see if it might assist. Thank you.
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NAO3535
12-21-2021, 08:16 PM #3

I checked chipset drivers, looked for files, and verified RAM timings. I also searched for the dx12 reinstallation to see if it might assist. Thank you.