System experienced a crash and sudden hard glitches just before launching AMD software.
System experienced a crash and sudden hard glitches just before launching AMD software.
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At the core of my setup are my Asrock A320M HDV R4.0 Ryzen 3 3200G, an MSI Radeon RX 570 with 4GB GDDR6, paired with an A400 120GB Kingston SATA SSD (1stplayer DK 5.0, 500W Bronze). My system runs GeiL Evo Potenza at 2666MHz and uses MidasForce M.2 SATA 8x2 drives. I’ve also got a 128GB Kingston SATA SSD (A400) and a 500W Bronze power supply.
The issues I’m facing are frequent crashes, glitchy mouse or screen with flashing green colors, random color shifts when launching AMD drivers, automatic restarts after inactivity, and unstable performance during gameplay—especially when fullscreen or closing/opening games. Common errors include KMODE_EXCEPTION_NOT_HANDLED, memory management problems, and bad pool headers. These problems tend to appear after about a month or two of using the new graphics card, even though I’ve experienced similar issues before with my Vega 8 GPU.
I’ve tried several fixes: reinstalling Windows on the same MidasForce drive multiple times, replacing the Kingston SSD, testing all RAM modules, reinstalling the CPU and GPU, updating CMOS, and upgrading BIOS to a newer compatible version. Despite these efforts, the problems persist.
Currently, I’m using Safe Mode for writing this post since I haven’t managed to boot safely. My main concern is whether the CPU is the root cause or if another component needs attention. If you have any insights, I’d really appreciate your help! Thank you.
Visit C:\Windows\Minidump and verify the presence of any minidump files. If found, return to the Windows directory and transfer the entire Minidump folder to the Downloads folder (use your desktop if OneDrive isn't available). Compress the copied folder and include it in a post. Please adhere strictly to the provided steps—Windows will not allow modifications to this location. The reinstall should remove most of them, but you should have enough to identify any recurring issues.
I've faced this problem before—it was a poor driver installation while using my Rx 480. I had to revert to an earlier driver version to achieve stability. Since these older cards are no longer supported, compatibility with newer drivers and systems is increasingly challenging. I believe rolling back one or two driver versions helped stabilize it, and after that it performed well.