F5F Stay Refreshed Hardware Desktop System encounters Event ID 41 during display

System encounters Event ID 41 during display

System encounters Event ID 41 during display

W
WaTis
Junior Member
40
07-14-2024, 11:51 AM
#1
I frequently encounter this problem whenever my computer starts up after a power reset. In Windows 10 Event Viewer I see a critical error, Event ID 41, Task 63, Kernel-Power. The crash usually happens during rendering, though it can also occur occasionally. There is no BSOD; the screen turns black and then the system restarts itself automatically. Prime95 was able to trigger this issue. Stress tests on OCCT for power supply, CPU, and GPU all caused it within a minute. It appears when rendering 3D images in software like Blender or DAZ 3D, especially after prolonged use or with many other programs open. This happened after I installed NVME memory and reinstalled Windows on the new drive. After booting Ubuntu Linux and starting a render, it still crashes, leading me to think it’s a hardware problem. The Windows clock was set six hours behind the correct time. I double- and triple-checked the OuterVision Power Supply Calculator, which estimates my PSU is around 400W, while my actual unit is 750W. I recently swapped in another 750W PSU, but the issues persist. I also blew the case with an air compressor, but it didn’t help. My system specs are: Windows 10 Home Edition, ASUS ProArt B550 motherboard, AMD Ryzen 9 9500, NVIDIA RTX 3060 - EVGA, 64 GB RAM, x1 Samsung 1TB SSD, x1 Western Digital 1TB NVME. Does the slot you use for the NVME make a difference?
W
WaTis
07-14-2024, 11:51 AM #1

I frequently encounter this problem whenever my computer starts up after a power reset. In Windows 10 Event Viewer I see a critical error, Event ID 41, Task 63, Kernel-Power. The crash usually happens during rendering, though it can also occur occasionally. There is no BSOD; the screen turns black and then the system restarts itself automatically. Prime95 was able to trigger this issue. Stress tests on OCCT for power supply, CPU, and GPU all caused it within a minute. It appears when rendering 3D images in software like Blender or DAZ 3D, especially after prolonged use or with many other programs open. This happened after I installed NVME memory and reinstalled Windows on the new drive. After booting Ubuntu Linux and starting a render, it still crashes, leading me to think it’s a hardware problem. The Windows clock was set six hours behind the correct time. I double- and triple-checked the OuterVision Power Supply Calculator, which estimates my PSU is around 400W, while my actual unit is 750W. I recently swapped in another 750W PSU, but the issues persist. I also blew the case with an air compressor, but it didn’t help. My system specs are: Windows 10 Home Edition, ASUS ProArt B550 motherboard, AMD Ryzen 9 9500, NVIDIA RTX 3060 - EVGA, 64 GB RAM, x1 Samsung 1TB SSD, x1 Western Digital 1TB NVME. Does the slot you use for the NVME make a difference?

T
TheZoosk
Member
158
07-14-2024, 11:51 AM
#2
What are the brand and model details for both PSUs? Is the motherboard's BIOS completely current? Are the RAMs purchased in a kit of four or two sets of two? Check by testing two RAM sticks in slots A2 and B2.
T
TheZoosk
07-14-2024, 11:51 AM #2

What are the brand and model details for both PSUs? Is the motherboard's BIOS completely current? Are the RAMs purchased in a kit of four or two sets of two? Check by testing two RAM sticks in slots A2 and B2.

C
claspedmetal
Member
157
07-14-2024, 11:51 AM
#3
The removed PSU is a Rosewill Photon 750 W 80+ Gold, and the replacement will be a Corsair RM750 80+ Gold. I plan to reinstall the BIOS to check if it improves things. I’ll use two RAM kits of two sticks each and test them.
C
claspedmetal
07-14-2024, 11:51 AM #3

The removed PSU is a Rosewill Photon 750 W 80+ Gold, and the replacement will be a Corsair RM750 80+ Gold. I plan to reinstall the BIOS to check if it improves things. I’ll use two RAM kits of two sticks each and test them.

J
jordi1218
Member
105
07-14-2024, 11:51 AM
#4
Test using 1 kit. Ryzen avoid mixing RAM, even if it's the same brand and model but from another batch.
J
jordi1218
07-14-2024, 11:51 AM #4

Test using 1 kit. Ryzen avoid mixing RAM, even if it's the same brand and model but from another batch.

A
ArthoFake
Member
142
07-14-2024, 11:51 AM
#5
Tested each kit individually, but the problem remains unresolved. Trying to install BIOS via the flash tool appears to cause the machine to freeze, which complicates further troubleshooting.
A
ArthoFake
07-14-2024, 11:51 AM #5

Tested each kit individually, but the problem remains unresolved. Trying to install BIOS via the flash tool appears to cause the machine to freeze, which complicates further troubleshooting.