F5F Stay Refreshed Hardware Desktop System crashing and restarting, no alternatives remaining.

System crashing and restarting, no alternatives remaining.

System crashing and restarting, no alternatives remaining.

_
_digiboy
Member
196
01-20-2025, 07:54 AM
#1
The solution of swapping the CPU resolved my problem.
Earlier, I experienced a significant crash while rendering a video, with the PC requiring multiple reboots after posting. There were repeated failures across various applications. I noticed that running a video in Lightworks or launching Counter Strike consistently led to crashes—either opening the desktop, rebooting, or causing a blue screen very rarely. Other tasks also caused intermittent issues.

My system specifications included: 13700KF, PRO Z790-P WIFI, MSI 8GB DDR6X 3070TI VENTUS 3x OC, Vengeance DDR5 5600 32GB (2x16GB) x 2 (64 total), Corsair e1000 PSU, WD Blue SN570 NVME, and Windows 11 Home.

Initially, I checked for corrupt files but found no issues that could be fixed with Windows 11 tools. I reinstalled Windows 11 Home and ran a memory test, which revealed a memory problem. After researching online, I realized it might not have been safe to use two identical 32GB kits. I downloaded memtest86 and performed a full test with only one RAM module installed; the results showed no errors, though the problem continued. I then installed GPU-z to monitor component temperatures during the crash simulation, but nothing unusual was observed. A benchmark using userbenchmark also showed no issues.

Eventually, I disassembled an older computer to test components, swapping the GPU and SSD with a different Windows 10 installation, but the issue persisted. I changed the GPU to another PCI lane without success. At this stage, I decided to replace the motherboard.

If anyone has time to assist, my main concerns are:
- Am I on the correct path?
- If I replace the motherboard, should I perform additional tests to confirm the CPU is the cause?
- Is there something else I should be checking?

Best regards,
Matthew
_
_digiboy
01-20-2025, 07:54 AM #1

The solution of swapping the CPU resolved my problem.
Earlier, I experienced a significant crash while rendering a video, with the PC requiring multiple reboots after posting. There were repeated failures across various applications. I noticed that running a video in Lightworks or launching Counter Strike consistently led to crashes—either opening the desktop, rebooting, or causing a blue screen very rarely. Other tasks also caused intermittent issues.

My system specifications included: 13700KF, PRO Z790-P WIFI, MSI 8GB DDR6X 3070TI VENTUS 3x OC, Vengeance DDR5 5600 32GB (2x16GB) x 2 (64 total), Corsair e1000 PSU, WD Blue SN570 NVME, and Windows 11 Home.

Initially, I checked for corrupt files but found no issues that could be fixed with Windows 11 tools. I reinstalled Windows 11 Home and ran a memory test, which revealed a memory problem. After researching online, I realized it might not have been safe to use two identical 32GB kits. I downloaded memtest86 and performed a full test with only one RAM module installed; the results showed no errors, though the problem continued. I then installed GPU-z to monitor component temperatures during the crash simulation, but nothing unusual was observed. A benchmark using userbenchmark also showed no issues.

Eventually, I disassembled an older computer to test components, swapping the GPU and SSD with a different Windows 10 installation, but the issue persisted. I changed the GPU to another PCI lane without success. At this stage, I decided to replace the motherboard.

If anyone has time to assist, my main concerns are:
- Am I on the correct path?
- If I replace the motherboard, should I perform additional tests to confirm the CPU is the cause?
- Is there something else I should be checking?

Best regards,
Matthew

T
Th3G4merX
Senior Member
700
01-20-2025, 07:54 AM
#2
I wouldn't purchase a new MB...it doesn't seem like hardware to me, particularly if the same problem occurs with two different GPUs. It seems like a conflict between the software installed on your computer.
But are the GPUs from the same manufacturer?
Have you attempted a fresh Windows 11 installation with all drivers updated for every component, and then only installing Counter Strike to see if the computer crashes?
T
Th3G4merX
01-20-2025, 07:54 AM #2

I wouldn't purchase a new MB...it doesn't seem like hardware to me, particularly if the same problem occurs with two different GPUs. It seems like a conflict between the software installed on your computer.
But are the GPUs from the same manufacturer?
Have you attempted a fresh Windows 11 installation with all drivers updated for every component, and then only installing Counter Strike to see if the computer crashes?

E
E4endermen
Junior Member
35
01-20-2025, 07:54 AM
#3
Thank you for the reply.
I also considered it could be related to software or Windows issues. Initially, I updated the BIOS and then performed a clean installation of Windows and drivers. I also tried Lightworks and CSGO for testing, but the problem persisted. Additionally, I replaced the SSD with another version of Windows 10 and still encountered the same issue.
E
E4endermen
01-20-2025, 07:54 AM #3

Thank you for the reply.
I also considered it could be related to software or Windows issues. Initially, I updated the BIOS and then performed a clean installation of Windows and drivers. I also tried Lightworks and CSGO for testing, but the problem persisted. Additionally, I replaced the SSD with another version of Windows 10 and still encountered the same issue.

N
n0eee
Member
61
01-20-2025, 07:54 AM
#4
Yes, you attempted both GPUs following the Windows 11 update. Both are from the same manufacturer, using NVidia technology.
N
n0eee
01-20-2025, 07:54 AM #4

Yes, you attempted both GPUs following the Windows 11 update. Both are from the same manufacturer, using NVidia technology.

C
Cherrie24
Member
179
01-20-2025, 07:54 AM
#5
I changed the GPU to a 1080ti following the fresh Windows installation.
C
Cherrie24
01-20-2025, 07:54 AM #5

I changed the GPU to a 1080ti following the fresh Windows installation.

A
161
01-20-2025, 07:54 AM
#6
The next action would be to replace it with an AMD-based GPU, install the newest AMD drivers, and check if the same occurs.
A
agentulgamer07
01-20-2025, 07:54 AM #6

The next action would be to replace it with an AMD-based GPU, install the newest AMD drivers, and check if the same occurs.

F
FTW_Raymi
Junior Member
35
01-20-2025, 07:54 AM
#7
I should have noted in the original request that I've been operating this configuration for approximately 14 months without any problems so far.
F
FTW_Raymi
01-20-2025, 07:54 AM #7

I should have noted in the original request that I've been operating this configuration for approximately 14 months without any problems so far.