F5F Stay Refreshed Hardware Desktop System crashes unexpectedly due to hardware or software issues

System crashes unexpectedly due to hardware or software issues

System crashes unexpectedly due to hardware or software issues

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Unoree
Member
161
12-04-2022, 11:28 AM
#1
Hey everyone! I just installed a new PC with these specs: an Intel i9 13900 CPU, MSI Z970 Tomahawk motherboard with Wi-Fi, 32GB of GSKill Trident RAM at 6400 MHz DDR5, and a Nvidia 4090 GPU. After setup, I started noticing BSODs and MemTest86 reported hardware address issues. The Windows memory diagnostic also flagged some errors. I swapped in the same RAM kit, but it still showed similar problems in MemTest86. I checked each slot separately at 4800 MHz and found no issues. These glitches appeared within 5 to 10 minutes of the initial test and lasted about 30 minutes across all configurations. What might be causing these problems?
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Unoree
12-04-2022, 11:28 AM #1

Hey everyone! I just installed a new PC with these specs: an Intel i9 13900 CPU, MSI Z970 Tomahawk motherboard with Wi-Fi, 32GB of GSKill Trident RAM at 6400 MHz DDR5, and a Nvidia 4090 GPU. After setup, I started noticing BSODs and MemTest86 reported hardware address issues. The Windows memory diagnostic also flagged some errors. I swapped in the same RAM kit, but it still showed similar problems in MemTest86. I checked each slot separately at 4800 MHz and found no issues. These glitches appeared within 5 to 10 minutes of the initial test and lasted about 30 minutes across all configurations. What might be causing these problems?

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AlanBlack
Junior Member
35
12-04-2022, 12:59 PM
#2
Did you achieve any stability in Windows right away? Or did it begin immediately? I recently installed a Ryzen system during setup for Windows 11, and I faced memory problems right from the start. After installing the chipset drivers, things improved slightly, but crashes continued. A missing Microsoft C++ Redist package resolved the memory issues, though it might not be the exact same problem. In my experience, it’s important to verify the power connector is secure on the 4090 and that the CPU power cables are firmly connected. You could also try using a single DIMM or different memory channels.
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AlanBlack
12-04-2022, 12:59 PM #2

Did you achieve any stability in Windows right away? Or did it begin immediately? I recently installed a Ryzen system during setup for Windows 11, and I faced memory problems right from the start. After installing the chipset drivers, things improved slightly, but crashes continued. A missing Microsoft C++ Redist package resolved the memory issues, though it might not be the exact same problem. In my experience, it’s important to verify the power connector is secure on the 4090 and that the CPU power cables are firmly connected. You could also try using a single DIMM or different memory channels.

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Shandy_
Member
223
12-05-2022, 04:48 PM
#3
Verify your secure boot configuration. Encountered memory problems during installation; Windows 11 resisted secure boot, so I modified the hierarchy settings to resolve the issue.
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Shandy_
12-05-2022, 04:48 PM #3

Verify your secure boot configuration. Encountered memory problems during installation; Windows 11 resisted secure boot, so I modified the hierarchy settings to resolve the issue.

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Mino995
Member
103
12-06-2022, 07:22 PM
#4
Updated a few things. 1. Tested new RAM with XMP in Auto mode (previously link mode), no issues during normal operation. 2. Tried old RAM with XMP in Auto mode; encountered a problem within 10 minutes. 3. Currently using old RAM without XMP, no errors observed so far (test lasted about 20 minutes). Seems XMP might be causing problems here. I’ll check the recommendations again. Also, I missed something—I made a clone of my Windows install from an older SSD, then installed Windows 11 and reinstalled it.
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Mino995
12-06-2022, 07:22 PM #4

Updated a few things. 1. Tested new RAM with XMP in Auto mode (previously link mode), no issues during normal operation. 2. Tried old RAM with XMP in Auto mode; encountered a problem within 10 minutes. 3. Currently using old RAM without XMP, no errors observed so far (test lasted about 20 minutes). Seems XMP might be causing problems here. I’ll check the recommendations again. Also, I missed something—I made a clone of my Windows install from an older SSD, then installed Windows 11 and reinstalled it.

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Herman_ma_03
Junior Member
3
12-06-2022, 09:14 PM
#5
Immediately after, I saw the games begin to crash and display error messages. Indeed, the chipset drivers were confirmed working and all connections were firmly in place. Refer to my earlier update for the testing results!
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Herman_ma_03
12-06-2022, 09:14 PM #5

Immediately after, I saw the games begin to crash and display error messages. Indeed, the chipset drivers were confirmed working and all connections were firmly in place. Refer to my earlier update for the testing results!

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BlueBerryDylan
Member
61
12-17-2022, 07:10 AM
#6
Refer to the BSOD posts at the top of this forum.
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BlueBerryDylan
12-17-2022, 07:10 AM #6

Refer to the BSOD posts at the top of this forum.

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Gugili
Member
55
12-17-2022, 07:33 AM
#7
It looks like the old RAM isn't responding well in your setup. XMP settings don't always function properly. You might want to increase the RAM voltage by 0.05 volts and check for stability.
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Gugili
12-17-2022, 07:33 AM #7

It looks like the old RAM isn't responding well in your setup. XMP settings don't always function properly. You might want to increase the RAM voltage by 0.05 volts and check for stability.

N
Neidro
Senior Member
453
12-17-2022, 01:09 PM
#8
Completed a full night of memtest without xmp, RAM performed well. Running Windows diagnostics next.
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Neidro
12-17-2022, 01:09 PM #8

Completed a full night of memtest without xmp, RAM performed well. Running Windows diagnostics next.

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hrgriff
Senior Member
573
12-18-2022, 03:10 AM
#9
I haven't interacted with Windows before (except for running diagnostics). I'll keep it updated once I'm able!
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hrgriff
12-18-2022, 03:10 AM #9

I haven't interacted with Windows before (except for running diagnostics). I'll keep it updated once I'm able!

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Spidercyber
Senior Member
673
12-18-2022, 04:59 AM
#10
XMP could be misreading the memory speed. Try locating your exact timing settings and check if they were entered manually in the BIOS to improve stability when using a manual clock.
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Spidercyber
12-18-2022, 04:59 AM #10

XMP could be misreading the memory speed. Try locating your exact timing settings and check if they were entered manually in the BIOS to improve stability when using a manual clock.

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