F5F Stay Refreshed Hardware Desktop System crashes following CPU upgrade. Graphics card appears to be detected and then lost.

System crashes following CPU upgrade. Graphics card appears to be detected and then lost.

System crashes following CPU upgrade. Graphics card appears to be detected and then lost.

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Wata_Wolf
Junior Member
27
11-15-2022, 10:11 AM
#1
Here’s a revised version of your story:

The narrative unfolds below if you wish to understand everything. All conditions were met: the operating system was Windows 11 x64, installed from the start of the assembly. The OS was bought directly from a retailer on the website. It was brand new hardware, and the system was just about a week old. I didn’t reinstall anything, and the CPU model was AMD Ryzen 7 5800X3D.

The graphics card used was an EVGA GeForce RTX 3070 XC3 Ultra with 8 GB of GDDR6 memory. The motherboard was an MSI B450 Gaming Plus MAX ATX with an AM4 socket. The power supply came from an EVGA 650BP 650W unit, rated at 80+ bronze ATX.

The desktop featured a liquid cooler from NZXT Kraken, paired with a Corsair 4000D mid-tower case. The screen was an LG 34WN650-W ultrawide monitor at 21:9 FHD. RAM was G.Skill Ripjaws V, offering 32 GB in two 16 GB modules, operating at the default speed profile.

Storage was a Kingston NV2 M.2-2280 PCIe 4.0 NVME SSD. For reference, you can view the reports here: [link].

My journey began with a smooth setup. I swapped out the original CPU for the Ryzen 7 5800X3D and upgraded the cooler to NZXT 240. During the initial two days, everything ran perfectly—no errors, all systems operating as expected. I followed the installation instructions carefully, updated drivers, applied the latest motherboard BIOS (released in October 2023), and set the RAM to its rated speed.

After some troubleshooting, I encountered a blue screen of death while visiting AMD.com with autodetect software. The tool suggested drivers for my chipset, but later research revealed there were no official drivers available for this specific CPU model. This was unexpected since my previous experience with the Ryzen 3600 had supported it.

I double-checked everything: the BIOS update was current, and I kept the RTX 3070 intact during the upgrade. The motherboard remained securely installed in its case.

The blue screen appeared unexpectedly—no heavy tasks were running. It happened while using NVLink software, simracing tools, and a few background applications. After a brief flash, the system rebooted successfully. From that point on, the GPU was recognized properly, and no further issues arose.

I’m still trying to understand why the GPU didn’t show up initially but worked afterward. I’ve verified all updates, checked for malware, and confirmed hardware integrity. If you have any insights or suggestions, I’d really appreciate it.
W
Wata_Wolf
11-15-2022, 10:11 AM #1

Here’s a revised version of your story:

The narrative unfolds below if you wish to understand everything. All conditions were met: the operating system was Windows 11 x64, installed from the start of the assembly. The OS was bought directly from a retailer on the website. It was brand new hardware, and the system was just about a week old. I didn’t reinstall anything, and the CPU model was AMD Ryzen 7 5800X3D.

The graphics card used was an EVGA GeForce RTX 3070 XC3 Ultra with 8 GB of GDDR6 memory. The motherboard was an MSI B450 Gaming Plus MAX ATX with an AM4 socket. The power supply came from an EVGA 650BP 650W unit, rated at 80+ bronze ATX.

The desktop featured a liquid cooler from NZXT Kraken, paired with a Corsair 4000D mid-tower case. The screen was an LG 34WN650-W ultrawide monitor at 21:9 FHD. RAM was G.Skill Ripjaws V, offering 32 GB in two 16 GB modules, operating at the default speed profile.

Storage was a Kingston NV2 M.2-2280 PCIe 4.0 NVME SSD. For reference, you can view the reports here: [link].

My journey began with a smooth setup. I swapped out the original CPU for the Ryzen 7 5800X3D and upgraded the cooler to NZXT 240. During the initial two days, everything ran perfectly—no errors, all systems operating as expected. I followed the installation instructions carefully, updated drivers, applied the latest motherboard BIOS (released in October 2023), and set the RAM to its rated speed.

After some troubleshooting, I encountered a blue screen of death while visiting AMD.com with autodetect software. The tool suggested drivers for my chipset, but later research revealed there were no official drivers available for this specific CPU model. This was unexpected since my previous experience with the Ryzen 3600 had supported it.

I double-checked everything: the BIOS update was current, and I kept the RTX 3070 intact during the upgrade. The motherboard remained securely installed in its case.

The blue screen appeared unexpectedly—no heavy tasks were running. It happened while using NVLink software, simracing tools, and a few background applications. After a brief flash, the system rebooted successfully. From that point on, the GPU was recognized properly, and no further issues arose.

I’m still trying to understand why the GPU didn’t show up initially but worked afterward. I’ve verified all updates, checked for malware, and confirmed hardware integrity. If you have any insights or suggestions, I’d really appreciate it.

C
CookieStars
Member
220
11-16-2022, 11:25 AM
#2
It’s challenging, but here’s what you could attempt: Restart Windows and update all your CPU and GPU drivers. Update the motherboard firmware using the latest version from MSI’s site. In Device Manager, locate your graphics card and verify there’s no warning triangle next to it. Open BIOS settings and confirm the GPU is recognized without issues. Reinstall the GPU, ensuring the clip is securely attached. Examine every part of your motherboard thoroughly for damage or missing components, such as RAM. If problems persist: Replace your CPU, inspecting the chip for bent pins, and temporarily swap out any faulty parts. Try using an older CPU, motherboard, or GPU to test. Share any new findings if you need further help. Good luck!
C
CookieStars
11-16-2022, 11:25 AM #2

It’s challenging, but here’s what you could attempt: Restart Windows and update all your CPU and GPU drivers. Update the motherboard firmware using the latest version from MSI’s site. In Device Manager, locate your graphics card and verify there’s no warning triangle next to it. Open BIOS settings and confirm the GPU is recognized without issues. Reinstall the GPU, ensuring the clip is securely attached. Examine every part of your motherboard thoroughly for damage or missing components, such as RAM. If problems persist: Replace your CPU, inspecting the chip for bent pins, and temporarily swap out any faulty parts. Try using an older CPU, motherboard, or GPU to test. Share any new findings if you need further help. Good luck!

K
karlerik_1999
Member
205
11-16-2022, 12:45 PM
#3
I really appreciated the help! While working on reports and deciding next steps, I checked a video. The person recommended doing a Windows memory diagnostic. Earlier, after setting up with another guide, I enabled the resize bar in BIOS, turned on XMP, selected profile 1, and chose DDR4 at 3200 MHz. When I ran the memory diagnostic, it reported "hardware problems were detected" around the middle of the test. I then reverted all BIOS changes and reran the diagnostic—no hardware issues found. The system ran smoothly during multiple racing sessions with no crashes. A Reddit post mentioned that timing settings in BIOS can affect performance if not entered correctly, which might explain the issue. I’m still unsure if my RAM settings were the cause, but I’ll keep following your instructions if the problem persists. Thanks!
K
karlerik_1999
11-16-2022, 12:45 PM #3

I really appreciated the help! While working on reports and deciding next steps, I checked a video. The person recommended doing a Windows memory diagnostic. Earlier, after setting up with another guide, I enabled the resize bar in BIOS, turned on XMP, selected profile 1, and chose DDR4 at 3200 MHz. When I ran the memory diagnostic, it reported "hardware problems were detected" around the middle of the test. I then reverted all BIOS changes and reran the diagnostic—no hardware issues found. The system ran smoothly during multiple racing sessions with no crashes. A Reddit post mentioned that timing settings in BIOS can affect performance if not entered correctly, which might explain the issue. I’m still unsure if my RAM settings were the cause, but I’ll keep following your instructions if the problem persists. Thanks!