System crashes and fails to start unless PSU is cycled.
System crashes and fails to start unless PSU is cycled.
I've repeatedly returned to my PC only to discover it's turned off and unresponsive until I restart the power source. The RGB lighting stays active during these incidents, suggesting the issue isn't with the power supply. My dad believes the motherboard is failing, which would be frustrating since it appears to have stopped being available for sale. Are there any recommended troubleshooting steps you could suggest? Parts list includes an AMD Ryzen 9 5950X, liquid cooler, motherboard, and several other components.
Sure, I’d prefer not to jump to conclusions without confirming it. From what I understand, this seems more related to the power supply unit rather than the motherboard. Could be a sign of an issue with the PSU first. Unless the motherboard is displaying a particular debug indicator, that might help clarify things.
I encounter the same issue with the same motherboard using both the 3080 and 5800X. The problem stemmed from Windows 11 sleep configurations. The system would power down, and I couldn't wake it up even by pressing the power button on the case. I had to disable all sleep settings, starting with ensuring Windows won’t enter sleep or hibernate mode.
The sole illumination remains the motherboard's RGB, and the hex error screen is also inactive. It seems contacting EVGA might be necessary to investigate further. When I try to power off the system, the graphics card's RGB shuts down while the RAM and motherboard remain lit, unlike the usual behavior where only the motherboard's RGB stays on.