System becomes unresponsive followed by a black display.

F5F Stay Refreshed Hardware Desktop System becomes unresponsive followed by a black display.

System becomes unresponsive followed by a black display.

System becomes unresponsive followed by a black display.

H

hurttgam
Junior Member

35

10-09-2023, 07:37 AM

#1

Hey everyone, I'm facing an issue where my PC randomly freezes and the screen goes black. It doesn't shut down completely, but it won't recover without a hard reboot. I'm not sure if the problem is with RAM or something else. I've already updated the graphics drivers. My CPU is Intel i7-11700, the GPU is Gigabyte RTX 4070, the motherboard is Asrock B560 Pro 4GB, RAM is Netec 2x8 GB at 3200 MHz DDR4, and the SSD is Samsung 500 GB.

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hurttgam

10-09-2023, 07:37 AM #1

Hey everyone, I'm facing an issue where my PC randomly freezes and the screen goes black. It doesn't shut down completely, but it won't recover without a hard reboot. I'm not sure if the problem is with RAM or something else. I've already updated the graphics drivers. My CPU is Intel i7-11700, the GPU is Gigabyte RTX 4070, the motherboard is Asrock B560 Pro 4GB, RAM is Netec 2x8 GB at 3200 MHz DDR4, and the SSD is Samsung 500 GB.

N

nickmill48
Member

165

10-09-2023, 01:47 PM

#2

Your PSU is 12V.

N

nickmill48

10-09-2023, 01:47 PM #2

Your PSU is 12V.

J

Jaffas_
Member

79

10-11-2023, 01:29 AM

#3

Model: Bequiet Straight Power 11 (1200W) Platinum

J

Jaffas_

10-11-2023, 01:29 AM #3

Model: Bequiet Straight Power 11 (1200W) Platinum

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firecreeper52
Member

124

10-11-2023, 04:55 PM

#4

Was es deinem RAM noch ausgefallen? Teste mit Testmem5 oder andern... (Testmem5 ist fast) Bearbeitet am 13.07.2025 von leclod

F

firecreeper52

10-11-2023, 04:55 PM #4

Was es deinem RAM noch ausgefallen? Teste mit Testmem5 oder andern... (Testmem5 ist fast) Bearbeitet am 13.07.2025 von leclod

D

Doctor_Pi
Member

214

10-13-2023, 02:08 PM

#5

I ran the Windows memory test and it succeeded. I then tried MemTest86 to confirm.

D

Doctor_Pi

10-13-2023, 02:08 PM #5

I ran the Windows memory test and it succeeded. I then tried MemTest86 to confirm.

S

Sara_Sampaio
Member

138

10-28-2023, 11:35 AM

#6

Perform a RAM stress test, update the BIOS, and consider a Windows reinstall.

S

Sara_Sampaio

10-28-2023, 11:35 AM #6

Perform a RAM stress test, update the BIOS, and consider a Windows reinstall.

E

ElScaRdeMexico
Member

86

10-30-2023, 06:53 AM

#7

.

E

ElScaRdeMexico

10-30-2023, 06:53 AM #7

.

A

AviciiPL
Member

90

11-06-2023, 11:03 AM

#8

The memtest86 confirmed the RAM is functioning properly.

A

AviciiPL

11-06-2023, 11:03 AM #8

The memtest86 confirmed the RAM is functioning properly.