F5F Stay Refreshed Hardware Desktop Steel series aerox 3 mouse and apex 3 keyboard issues occurring unexpectedly

Steel series aerox 3 mouse and apex 3 keyboard issues occurring unexpectedly

Steel series aerox 3 mouse and apex 3 keyboard issues occurring unexpectedly

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blockhead149
Junior Member
8
04-07-2023, 06:04 AM
#1
It seems there might be a brief USB power issue. Could you use a wired keyboard and mouse to check if the problem persists with other devices? Another option is to try blowing air over your motherboard’s chipset fan—this may help if the heat is affecting USB control. If the issue continues, the problem could relate to the PCH chipset on your Z790 Gaming X board. The heatsink section near the CMOS battery might need cooling; consider returning it for an RMA if needed.
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blockhead149
04-07-2023, 06:04 AM #1

It seems there might be a brief USB power issue. Could you use a wired keyboard and mouse to check if the problem persists with other devices? Another option is to try blowing air over your motherboard’s chipset fan—this may help if the heat is affecting USB control. If the issue continues, the problem could relate to the PCH chipset on your Z790 Gaming X board. The heatsink section near the CMOS battery might need cooling; consider returning it for an RMA if needed.

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Humhumm
Member
137
04-07-2023, 06:04 AM
#2
Thanks for the update. It seems like the issue might be related to your headset, not just the software. I'm checking if the problem persists without it. The logs show errors or warnings each time it occurs. I plan to test without the headset and clean up the drivers. Just let me know how it goes! Also, it looks like a B660 model.
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Humhumm
04-07-2023, 06:04 AM #2

Thanks for the update. It seems like the issue might be related to your headset, not just the software. I'm checking if the problem persists without it. The logs show errors or warnings each time it occurs. I plan to test without the headset and clean up the drivers. Just let me know how it goes! Also, it looks like a B660 model.