steam
steam
Head straight to the game or choose a refund, then follow the process.
For purchases made in the last two weeks and within the past two hours, a refund is available. Visit the Steam refund page or contact support for assistance.
It depends on the process, but you should wait for the expected response time. You can clarify your situation by explaining why it hasn’t worked before, especially since this is your first refund. Seeking a refund may be an option if the issue isn’t resolved.
43,200 loading screens are a lot to endure. If the game functions properly but isn't now, it might indicate an OS modification. What exactly is occurring?
Playing for 12 hours won't get you a refund. They'll send an email saying you've surpassed the limit, but they admit it's quick—refunds usually take about 2 minutes, and I had one after an hour.
Are you experiencing an issue where the screen remains inactive during setup?