Sound issues during a Teams call?
Sound issues during a Teams call?
Hi,
I just had a Teams interview on my laptop and the sound didn’t work properly. I couldn’t hear them, and they couldn’t hear me. My microphone wasn’t muted, and the volume was turned up. I ended up calling them on the phone to communicate. The video part of Teams worked well. Last week I had five interviews on the same laptop, and everything sounded normal. After that, I checked my speakers and microphone—they were fine. Why is it not working during a Teams call? How can I verify that both my microphone and speakers function correctly in Teams?
I tested by using voicerecorder.org to record myself and played it back—it confirmed the mic was working. Playing music on YouTube also showed the speakers were okay. So why did everything fail when I was on a Teams call?
My laptop is a Huawei Matebook D running Windows 11 Home.
Maybe a recent update triggered the issue.
Check the Reliability History/Monitor, Event Viewer, and Update History for any audio-related error codes, warnings, or informational messages.
Inspect Device Manager under "Audio inputs and outputs" for any flagged device problems. It’s not necessary to examine other devices either... A driver issue might be resolved by reinstalling it.
Use the built-in Windows troubleshooters; they could identify and resolve the problem.
Execute "dism" and "sfc /scannow" to detect and repair corrupted files.
Restart Teams.
If you right-click the small speaker icon in the lower right corner, a menu with three options will appear—consider exploring further if needed.
Each option may open additional menus, tabs, properties, or configuration settings.
Review the current setup carefully and avoid making changes without understanding them.
"Cancel" is your best choice.
Document your actions and then revisit configuration settings to ensure they match what you expect.
In summary, it seems another application might have overridden the audio settings for its own needs.
The main goal is to identify the existing audio configuration and compare it with the requirements for Teams or other applications.
Yes, there is a feature in Teams called a "sound check" that allows you to verify audio functionality before a meeting starts.