F5F Stay Refreshed Hardware Notebooks Some of the keys on my laptop's keyboard are no longer working.

Some of the keys on my laptop's keyboard are no longer working.

Some of the keys on my laptop's keyboard are no longer working.

A
AFKCosmos
Member
183
12-14-2016, 07:17 PM
#1
Hi. The Dell E6440 laptop has had issues where some keys stopped working when pressed. I’m looking for possible solutions or guidance to get it back up and running.
A
AFKCosmos
12-14-2016, 07:17 PM #1

Hi. The Dell E6440 laptop has had issues where some keys stopped working when pressed. I’m looking for possible solutions or guidance to get it back up and running.

I
iSwizzu
Member
58
12-14-2016, 07:22 PM
#2
Use keyboardtester to identify unresponsive keys. Then attempt to remove keycaps and check for any dirt or debris that might block the key switch or rubber dome from sending signals to the laptop's motherboard. Refer to these videos:
View: https://www.youtube.com/watch?v=5Y5gGtubmm0
View: https://www.youtube.com/watch?v=LvfYEEMZSeo
Be cautious—these guides aim to remove the keycap and clean the area, not to take out the switch entirely.
For a Dell E6440 laptop, see the spec sheet here:
https://i.dell.com/sites/csdocument...en...-sheet.pdf
Consider replacing the keyboard if the problem persists, as it could indicate a hardware issue beyond sticky keys or driver problems.
I
iSwizzu
12-14-2016, 07:22 PM #2

Use keyboardtester to identify unresponsive keys. Then attempt to remove keycaps and check for any dirt or debris that might block the key switch or rubber dome from sending signals to the laptop's motherboard. Refer to these videos:
View: https://www.youtube.com/watch?v=5Y5gGtubmm0
View: https://www.youtube.com/watch?v=LvfYEEMZSeo
Be cautious—these guides aim to remove the keycap and clean the area, not to take out the switch entirely.
For a Dell E6440 laptop, see the spec sheet here:
https://i.dell.com/sites/csdocument...en...-sheet.pdf
Consider replacing the keyboard if the problem persists, as it could indicate a hardware issue beyond sticky keys or driver problems.