F5F Stay Refreshed Hardware Desktop Some gamers are having trouble with a black screen when they play games.

Some gamers are having trouble with a black screen when they play games.

Some gamers are having trouble with a black screen when they play games.

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AntonTheMiner
Member
61
07-16-2026, 12:43 PM
#1
while I play World of Warcraft my screens go completely black then turn back on. The second screen comes alive, but when I switch to another tab, wow goes dark again. I can hear everything happening even though the game is dark and I can still move around and use my mouse cursor. If I click away from the game, it stays black until I come back.

Here are my new hardware specs:
My CPU is a 9800X3D that isn't overclocked. My GPU is an XFX 9070XT. I have 64GB of RAM from Gskill Neo (Gen 6000). I'm using a TUF B850 motherboard and an official Windows 11 Pro license on a flash drive bought at work (I know, it's a must for jobs, sorry lol).

One thing to note: both monitors are set to 144Hz.
The original issue was that when I run benchmarks the whole time everything looks perfect for over ten minutes using my GPU and CPU. But sometimes, on random times without playing much, the system shows an access violation error (0x00007ffdc57f1b38). That happens randomly but never while the game is black or during normal use.
I haven't had this happen for a long time now and I've been stressing my CPU and GPU together to make sure it's not a heat problem, but both are running cool at 61C and 57C respectively. I want to turn down my PC to stock settings just in case the new build is too powerful.
A
AntonTheMiner
07-16-2026, 12:43 PM #1

while I play World of Warcraft my screens go completely black then turn back on. The second screen comes alive, but when I switch to another tab, wow goes dark again. I can hear everything happening even though the game is dark and I can still move around and use my mouse cursor. If I click away from the game, it stays black until I come back.

Here are my new hardware specs:
My CPU is a 9800X3D that isn't overclocked. My GPU is an XFX 9070XT. I have 64GB of RAM from Gskill Neo (Gen 6000). I'm using a TUF B850 motherboard and an official Windows 11 Pro license on a flash drive bought at work (I know, it's a must for jobs, sorry lol).

One thing to note: both monitors are set to 144Hz.
The original issue was that when I run benchmarks the whole time everything looks perfect for over ten minutes using my GPU and CPU. But sometimes, on random times without playing much, the system shows an access violation error (0x00007ffdc57f1b38). That happens randomly but never while the game is black or during normal use.
I haven't had this happen for a long time now and I've been stressing my CPU and GPU together to make sure it's not a heat problem, but both are running cool at 61C and 57C respectively. I want to turn down my PC to stock settings just in case the new build is too powerful.

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avvery158
Junior Member
31
07-21-2026, 09:41 PM
#2
Update the computer's BIOS settings to make sure everything works better.
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avvery158
07-21-2026, 09:41 PM #2

Update the computer's BIOS settings to make sure everything works better.

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SquimySaurus
Member
104
07-22-2026, 02:58 AM
#3
My board is current. I lowered the RAM speed, and everything runs smooth. Seems like my computer isn't handling high-speed RAM well. Why doesn't that work for me?
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SquimySaurus
07-22-2026, 02:58 AM #3

My board is current. I lowered the RAM speed, and everything runs smooth. Seems like my computer isn't handling high-speed RAM well. Why doesn't that work for me?

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razorfrosttv
Junior Member
15
07-22-2026, 04:52 AM
#4
Check your RAM stick count with memory test software. Compatibility could be the issue here; if we upgrade the BIOS later, maybe things will run faster when boosted (overclocked).
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razorfrosttv
07-22-2026, 04:52 AM #4

Check your RAM stick count with memory test software. Compatibility could be the issue here; if we upgrade the BIOS later, maybe things will run faster when boosted (overclocked).

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pac_creeper
Member
144
07-22-2026, 05:06 AM
#5
G.SKILL Trident Z5 Neo Series 64GB (two 32GB sticks) is a 288-pin PC RAM module in DDR5 format with a speed of 6000MHz. You can find it here: https://www.newegg.com/g-skill-64gb-ddr5...6820374443 And your motherboard is available at this link: https://www.newegg.com/p/N82E16813119705
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pac_creeper
07-22-2026, 05:06 AM #5

G.SKILL Trident Z5 Neo Series 64GB (two 32GB sticks) is a 288-pin PC RAM module in DDR5 format with a speed of 6000MHz. You can find it here: https://www.newegg.com/g-skill-64gb-ddr5...6820374443 And your motherboard is available at this link: https://www.newegg.com/p/N82E16813119705

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Krhome
Member
62
08-02-2026, 09:20 PM
#6
The BIOS version 1028 is already on the computer. You can check this at https://www.asus.com/motherboards-c...es...-PLUS-WIFI
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Krhome
08-02-2026, 09:20 PM #6

The BIOS version 1028 is already on the computer. You can check this at https://www.asus.com/motherboards-c...es...-PLUS-WIFI

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Abood_99am
Member
115
08-02-2026, 09:31 PM
#7
Yeah, I am checking things. My bios says 1028. It seems my RAM is getting too fast for me. I was chatting with a friend on Discord and he had the same problem when he increased the speed. The issue vanished after he turned it down.
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Abood_99am
08-02-2026, 09:31 PM #7

Yeah, I am checking things. My bios says 1028. It seems my RAM is getting too fast for me. I was chatting with a friend on Discord and he had the same problem when he increased the speed. The issue vanished after he turned it down.