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Solving Stutters in Apex and RE2

Solving Stutters in Apex and RE2

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YGProCraft
Junior Member
35
06-07-2016, 01:50 PM
#1
I'm experiencing frame stutters mainly in Resident Evil 2 Remake and Apex, which are the only games I'm aware of with this issue. Other titles like Rocket League and Battlefront 2 on Ultra Run work perfectly. I've already attempted reverting the Windows April update, but it only reduced the problem slightly. The stutters still make the games unplayable. I've tried numerous fixes suggested by origin support, which has been quite extensive (over 4 hours), but none resolved the issue. Even running benchmark tests like 3DMark gives me a solid score, so I'm unsure what specifically is causing the problem.
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YGProCraft
06-07-2016, 01:50 PM #1

I'm experiencing frame stutters mainly in Resident Evil 2 Remake and Apex, which are the only games I'm aware of with this issue. Other titles like Rocket League and Battlefront 2 on Ultra Run work perfectly. I've already attempted reverting the Windows April update, but it only reduced the problem slightly. The stutters still make the games unplayable. I've tried numerous fixes suggested by origin support, which has been quite extensive (over 4 hours), but none resolved the issue. Even running benchmark tests like 3DMark gives me a solid score, so I'm unsure what specifically is causing the problem.

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Lowdes
Member
214
06-14-2016, 11:56 AM
#2
It's typical for 2666 RAM to be set at 1333, as it operates at double that speed. Nonetheless, 2666 RAM remains relatively slow for Ryzen, particularly in the first generation models. If Apex performed well before, perform malware scans and monitor temperatures using a tool such as MSI Afterburner, which displays GPU and CPU temperatures during gameplay. Additional factors might include the power supply unit and the type of storage used for the game.
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Lowdes
06-14-2016, 11:56 AM #2

It's typical for 2666 RAM to be set at 1333, as it operates at double that speed. Nonetheless, 2666 RAM remains relatively slow for Ryzen, particularly in the first generation models. If Apex performed well before, perform malware scans and monitor temperatures using a tool such as MSI Afterburner, which displays GPU and CPU temperatures during gameplay. Additional factors might include the power supply unit and the type of storage used for the game.

D
Danonina
Member
75
06-19-2016, 02:09 AM
#3
What is the speed of your RAM? The Ryzen, particularly the first generation, requires a minimum of 3200 RAM for optimal performance. I haven't played Apex, but I've run RE2 Remake on my 8700K with a 1080 SC and 16 GB RAM without issues. It's mentioned that RE2 Remake has a graphics setting glitch that can be resolved by using maximum settings, and your hardware should manage it as long as the RAM speed isn't too low.
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Danonina
06-19-2016, 02:09 AM #3

What is the speed of your RAM? The Ryzen, particularly the first generation, requires a minimum of 3200 RAM for optimal performance. I haven't played Apex, but I've run RE2 Remake on my 8700K with a 1080 SC and 16 GB RAM without issues. It's mentioned that RE2 Remake has a graphics setting glitch that can be resolved by using maximum settings, and your hardware should manage it as long as the RAM speed isn't too low.

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gavin0099
Member
179
06-19-2016, 03:02 AM
#4
I looked in my command prompt and saw the speed listed as 2666. Setting it to 1333 seems unusual. Also, Apex worked well before, and my RAM has functioned properly for three years with this CPU, so I’m not sure why issues would appear only recently.
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gavin0099
06-19-2016, 03:02 AM #4

I looked in my command prompt and saw the speed listed as 2666. Setting it to 1333 seems unusual. Also, Apex worked well before, and my RAM has functioned properly for three years with this CPU, so I’m not sure why issues would appear only recently.

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Elia0207
Member
53
06-19-2016, 06:42 AM
#5
It's typical for 2666 RAM to be set at 1333, since it operates at double that speed. Nonetheless, 2666 RAM remains relatively slow for Ryzen processors, particularly those from the first generation.

If Apex performed well previously, perform malware scans and monitor temperatures using software such as MSI Afterburner, which displays GPU and CPU temperatures during gameplay. Other potential influences might include the power supply unit (PSU), the storage device used for the game (such as whether it's properly defragmented and has sufficient free space), possible conflicting startup programs, and the overall condition of the HDD.

Malwarebytes offers a quick and efficient solution for detecting malware. An inadequate or outdated PSU can lead to these issues, even if it functioned properly before. HDDs should maintain at least 15% of their actual capacity free, and regular defragmentation is essential for optimal performance. For example, I keep all my game files on a high-capacity WD Black 6TB HDD. However, after a period without using the defrag tool, my video editing software became extremely slow when loading clips. This was due to fragmentation on the drive, which reduced performance despite ample free space.

A straightforward method to identify conflicting startups is to disable them individually and test the game again. It's worth noting that many applications automatically appear in startup lists unless you uncheck this option during installation. Most of these programs aren't truly necessary as startups.

If RE2 Remake has consistently failed, it may be linked to a settings issue I previously identified.
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Elia0207
06-19-2016, 06:42 AM #5

It's typical for 2666 RAM to be set at 1333, since it operates at double that speed. Nonetheless, 2666 RAM remains relatively slow for Ryzen processors, particularly those from the first generation.

If Apex performed well previously, perform malware scans and monitor temperatures using software such as MSI Afterburner, which displays GPU and CPU temperatures during gameplay. Other potential influences might include the power supply unit (PSU), the storage device used for the game (such as whether it's properly defragmented and has sufficient free space), possible conflicting startup programs, and the overall condition of the HDD.

Malwarebytes offers a quick and efficient solution for detecting malware. An inadequate or outdated PSU can lead to these issues, even if it functioned properly before. HDDs should maintain at least 15% of their actual capacity free, and regular defragmentation is essential for optimal performance. For example, I keep all my game files on a high-capacity WD Black 6TB HDD. However, after a period without using the defrag tool, my video editing software became extremely slow when loading clips. This was due to fragmentation on the drive, which reduced performance despite ample free space.

A straightforward method to identify conflicting startups is to disable them individually and test the game again. It's worth noting that many applications automatically appear in startup lists unless you uncheck this option during installation. Most of these programs aren't truly necessary as startups.

If RE2 Remake has consistently failed, it may be linked to a settings issue I previously identified.

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adjadam
Member
62
06-19-2016, 07:59 PM
#6
I own an 850 w PSU but since it's a prebuilt unit from three years ago, there isn't much available information beyond that. My hard drive reports 0 percent fragmentation, so do you have any suggestions for software to clean up a hard drive or free up space?
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adjadam
06-19-2016, 07:59 PM #6

I own an 850 w PSU but since it's a prebuilt unit from three years ago, there isn't much available information beyond that. My hard drive reports 0 percent fragmentation, so do you have any suggestions for software to clean up a hard drive or free up space?

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Xtrembuilder08
Junior Member
13
06-19-2016, 11:54 PM
#7
There are tools available that can reveal the brand and model of each part in your computer. I use HWiNFO64, you can find it here.
https://www.hwinfo.com/download/
Your power supply has sufficient wattage for your requirements, but that is only part of the story—it must also be of good quality.
Another reason for video issues can be a low-quality video cable connecting the graphics card to the monitor, which is something you can test affordably. Sometimes gently moving the cable ends will show if it’s defective by what you observe on the screen.
Concerning the hard drive where the game is installed, check its size and the amount of free space reported by Windows. Use the Windows calculator and multiply .15 times the actual space used. This gives you the recommended free space at all times.
On defrag tools, I have experimented with many, but Raxco's PerfectDisk is my preferred choice. It’s Microsoft certified and includes a stealth mode that runs quietly in the background, only when no demanding programs are active. However, with any defrag utility, it’s important to disable support for solid state drives (SSD, NVMe), as these do not need defragmentation and instead use TRIM. Running them will only accelerate wear.
Have you checked for software conflicts, such as background applications or startup programs? Often these issues are resolved by the user, who later reports that a specific program was the culprit.
X
Xtrembuilder08
06-19-2016, 11:54 PM #7

There are tools available that can reveal the brand and model of each part in your computer. I use HWiNFO64, you can find it here.
https://www.hwinfo.com/download/
Your power supply has sufficient wattage for your requirements, but that is only part of the story—it must also be of good quality.
Another reason for video issues can be a low-quality video cable connecting the graphics card to the monitor, which is something you can test affordably. Sometimes gently moving the cable ends will show if it’s defective by what you observe on the screen.
Concerning the hard drive where the game is installed, check its size and the amount of free space reported by Windows. Use the Windows calculator and multiply .15 times the actual space used. This gives you the recommended free space at all times.
On defrag tools, I have experimented with many, but Raxco's PerfectDisk is my preferred choice. It’s Microsoft certified and includes a stealth mode that runs quietly in the background, only when no demanding programs are active. However, with any defrag utility, it’s important to disable support for solid state drives (SSD, NVMe), as these do not need defragmentation and instead use TRIM. Running them will only accelerate wear.
Have you checked for software conflicts, such as background applications or startup programs? Often these issues are resolved by the user, who later reports that a specific program was the culprit.

M
MegaBUFFALO
Member
161
06-21-2016, 01:55 PM
#8
Do you have any suggestions on verifying background app activity since none of the enabled startup apps are causing issues? Also, I attempted to install Titanfall 2 and it now experiences frame stutters (see attached graph). Could any recent driver updates have triggered this problem?
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MegaBUFFALO
06-21-2016, 01:55 PM #8

Do you have any suggestions on verifying background app activity since none of the enabled startup apps are causing issues? Also, I attempted to install Titanfall 2 and it now experiences frame stutters (see attached graph). Could any recent driver updates have triggered this problem?

X
X_FredBear_X
Member
226
06-23-2016, 02:45 AM
#9
If you had just a handful of startups and confirmed they weren't problematic, it's likely you're missing background programs that aren't causing issues. I'm not psychic, but I can't see the graphs either.
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X_FredBear_X
06-23-2016, 02:45 AM #9

If you had just a handful of startups and confirmed they weren't problematic, it's likely you're missing background programs that aren't causing issues. I'm not psychic, but I can't see the graphs either.