Slower internet connections on the latest networks
Slower internet connections on the latest networks
Hi, your internet speed is lower than expected. You mentioned trying to connect via Ethernet but only getting 180Mb download and 7Mb upload. Check if Wi-Fi is disabled, ensure the correct Ethernet port is selected on the router, and verify cable connections. Also, confirm your PC’s distance from the router and consider using a wired connection for better performance.
We received ATT ATT and TP-Link Archer C5400, both delivering identical outcomes. The CAT6 100 or 200 Foot cable runs straight from the router to the PC. I recall using this exact cable with my previous internet service and achieving 1gbps LAN speeds. The connection is functioning properly.
They resolved the issue after I completed both steps and it functioned properly. First, I removed the Ethernet cable and refreshed via Device Manager before restarting the PC. Then I restarted the router using the ATT App. While trying to diagnose, I repeatedly unplugged and plugged the router, but the problem persisted.