F5F Stay Refreshed Power Users Networks Slow performance on the new XR500 router, but only affects certain devices.

Slow performance on the new XR500 router, but only affects certain devices.

Slow performance on the new XR500 router, but only affects certain devices.

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frenero
Member
171
03-03-2016, 10:24 AM
#1
The main idea I have is limited. Does your router support separate 2.4GHz and 5GHz networks, or does it just use one unified network for connection? Some routers offer dedicated channels where using the 5GHz band ensures faster speeds, and similarly for 2.4GHz. Others broadcast a single network that works with both bands. Whether you experience quicker 5GHz performance depends on your device’s preferred speed setting. It’s likely your phone is set to 2.4GHz while your computer uses 5GHz. I’m not sure how to adjust this on mobile devices, though—I’ve only done it on Windows 10 before. If your router only broadcasts one network, that might be the cause.
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frenero
03-03-2016, 10:24 AM #1

The main idea I have is limited. Does your router support separate 2.4GHz and 5GHz networks, or does it just use one unified network for connection? Some routers offer dedicated channels where using the 5GHz band ensures faster speeds, and similarly for 2.4GHz. Others broadcast a single network that works with both bands. Whether you experience quicker 5GHz performance depends on your device’s preferred speed setting. It’s likely your phone is set to 2.4GHz while your computer uses 5GHz. I’m not sure how to adjust this on mobile devices, though—I’ve only done it on Windows 10 before. If your router only broadcasts one network, that might be the cause.

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juri1990
Senior Member
441
03-06-2016, 11:46 AM
#2
It sends just one signal, but that doesn’t mean it’s limited to 2.4GHz. The actual speed depends on your connection and network conditions.
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juri1990
03-06-2016, 11:46 AM #2

It sends just one signal, but that doesn’t mean it’s limited to 2.4GHz. The actual speed depends on your connection and network conditions.

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Eagle_eye27
Junior Member
16
03-07-2016, 02:35 AM
#3
Not always. Your device receives 150 Mbps on the 5 GHz band and 40 Mbps on the 2.4 GHz band. It's a bit better than what you're seeing, but this could be influenced by your phone model or router type, or possibly limited to 100 Mbps plans.
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Eagle_eye27
03-07-2016, 02:35 AM #3

Not always. Your device receives 150 Mbps on the 5 GHz band and 40 Mbps on the 2.4 GHz band. It's a bit better than what you're seeing, but this could be influenced by your phone model or router type, or possibly limited to 100 Mbps plans.

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Ranger6800
Member
241
03-15-2016, 12:19 AM
#4
You can override the router's settings to ensure your phone stays on the 5GHz band, even if "Smart Connect" suggests otherwise.
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Ranger6800
03-15-2016, 12:19 AM #4

You can override the router's settings to ensure your phone stays on the 5GHz band, even if "Smart Connect" suggests otherwise.

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Lindinger
Member
208
03-21-2016, 10:13 AM
#5
Smart Connect is a feature on your device, not just your phone or router. Could you tell me which phone model you're using? This will help me understand the details better.
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Lindinger
03-21-2016, 10:13 AM #5

Smart Connect is a feature on your device, not just your phone or router. Could you tell me which phone model you're using? This will help me understand the details better.

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Mister_Geolin
Junior Member
6
03-21-2016, 05:39 PM
#6
It's a setting on the router. I have a Redmi Note 8 running MIUI 11. But it seems like band selection has been removed from MIUI, so this is not an option on the phone anymore. If I have to download any large apps on my phone I guess I can move closer to the router and force it to switch me to 5GHz, unless there is a setting on the router. There is still a discrepancy in ping however. Even when my Macbook and phone are getting the same speeds, my phone has a ping of 30-40, where as my MacBook is always around 12.
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Mister_Geolin
03-21-2016, 05:39 PM #6

It's a setting on the router. I have a Redmi Note 8 running MIUI 11. But it seems like band selection has been removed from MIUI, so this is not an option on the phone anymore. If I have to download any large apps on my phone I guess I can move closer to the router and force it to switch me to 5GHz, unless there is a setting on the router. There is still a discrepancy in ping however. Even when my Macbook and phone are getting the same speeds, my phone has a ping of 30-40, where as my MacBook is always around 12.

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BBaconzzz
Junior Member
3
04-11-2016, 01:43 AM
#7
It seems the connection might behave unexpectedly. Check your router configuration or search online for options to enable 5GHz support, though other solutions are limited.
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BBaconzzz
04-11-2016, 01:43 AM #7

It seems the connection might behave unexpectedly. Check your router configuration or search online for options to enable 5GHz support, though other solutions are limited.

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jamiwilos
Member
118
04-11-2016, 10:10 AM
#8
The steering team aims to prioritize more wireless devices on the quicker frequency if conditions are right. To prevent this, assign distinct names to your 2.4GHz and 5GHz networks, then guide clients to connect to the intended one. While the 2.4GHz band offers lower speeds than 5GHz, it can reach over 100Mb/s when optimized. However, it faces more interference from other networks using the same band. With fewer available channels, congestion is common, reducing your 2.4GHz performance. Additionally, setting a narrower channel width (20MHz) helps avoid clashes but restricts bandwidth overall. Some adapters feature superior antennas and chipsets with MIMO support, enhancing their efficiency compared to others.
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jamiwilos
04-11-2016, 10:10 AM #8

The steering team aims to prioritize more wireless devices on the quicker frequency if conditions are right. To prevent this, assign distinct names to your 2.4GHz and 5GHz networks, then guide clients to connect to the intended one. While the 2.4GHz band offers lower speeds than 5GHz, it can reach over 100Mb/s when optimized. However, it faces more interference from other networks using the same band. With fewer available channels, congestion is common, reducing your 2.4GHz performance. Additionally, setting a narrower channel width (20MHz) helps avoid clashes but restricts bandwidth overall. Some adapters feature superior antennas and chipsets with MIMO support, enhancing their efficiency compared to others.