Server issue persists, connection failures continue...
Server issue persists, connection failures continue...
Original post summary: The problem persists despite several attempts. Network settings were changed and the adapter toggled on and off. Each adjustment resolved the issue once. No prior problems with the built-in NIC were noted. Driver was reinstalled after uninstalling. Still unsure if hardware or another factor is at play. I have a 1Gb connection at home and need a reliable network option. Several options are available, but I’m not familiar with networking details. Any guidance would be helpful, as suggested in earlier discussions.
First of all, no need to start a whole new thread for another that you created last week. Since the issue isn't resolved, just bump the old thread. Secondly, have you requested support from your ISP during all of this? When ISPs change or they do major infrastructural works, it's not uncommon for customers to have connection issues. I wouldn't be surprised if customers who use the ISP's hardware aren't having similar problems since the ISP can roll out updates to their modems/gateways at will. Unfortunately, if you use your own modem/gateway, you might never get these updates. I would suggest you contact them and at least ask their technical support team to check if your gateway needs to be re-authorized on the network and if there are any specific settings, especially related to DNS, that need to be changed. If that doesn't help, ask for a technician to evaluate the situation at your home. I remember a long time ago when my cable ISP was going through a similar transition and DNS was a big issue. Apparently, they changed servers/IPs in the process which didn't propagate to me until I had to force-reboot their modem. I now prefer to use alternative DNS providers other than the ISP's.
I wasn't familiar with the "bump" concept. I wasn't fully aware of all the forum guidelines to avoid complications. The ISP couldn't locate the modem when I reached out about the problems. It's still registered and no other similar issues have been reported nearby. This brings us back to figuring out which link in the chain is faulty. Since they couldn't physically see the modem, it seems possible. Even though they weren't able to view it, they managed to send a restart command through the network to my modem. If the problem lies with the modem itself, why would disabling and reenabling my NIC resolve it without resetting the modem? I'm still trying to understand this.