F5F Stay Refreshed Hardware Desktop Screen turns black unexpectedly, even when under stress or during login.

Screen turns black unexpectedly, even when under stress or during login.

Screen turns black unexpectedly, even when under stress or during login.

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wolfpackgirl4
Junior Member
5
07-09-2023, 07:16 PM
#1
I noticed that when my GPU is under stress, the display suddenly turns off and stays off until I power off the computer. Even though all the lights and fans were still active, the screen would go black unexpectedly. This morning, while using the PC normally, it also displayed a sudden black screen during web browsing. I've checked every driver, reinstalled Windows, reset the BIOS, reconnected cables and components. I also tried replacing the GPU with another model (RX580) which worked for some time before failing again like my original card (RX7600). Could this be related to a power supply issue? Thanks! P.S. I really need the system to function quickly since I have several rendering projects pending. Specs (all stock except RAM, unless noted – everything fits in my older setup from 2017): Ryzen 7 5700X (new), ROG Crosshair VIII Impact (latest bios), G Skill Trident Z Royal Silver 3600MHz CL16 2x8GB Sapphire Pulse, RX 7600 (new) / Sapphire RX580 (original/swapped for testing), Enermax Platimax 1050W PSU, ROG Z11 case.
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wolfpackgirl4
07-09-2023, 07:16 PM #1

I noticed that when my GPU is under stress, the display suddenly turns off and stays off until I power off the computer. Even though all the lights and fans were still active, the screen would go black unexpectedly. This morning, while using the PC normally, it also displayed a sudden black screen during web browsing. I've checked every driver, reinstalled Windows, reset the BIOS, reconnected cables and components. I also tried replacing the GPU with another model (RX580) which worked for some time before failing again like my original card (RX7600). Could this be related to a power supply issue? Thanks! P.S. I really need the system to function quickly since I have several rendering projects pending. Specs (all stock except RAM, unless noted – everything fits in my older setup from 2017): Ryzen 7 5700X (new), ROG Crosshair VIII Impact (latest bios), G Skill Trident Z Royal Silver 3600MHz CL16 2x8GB Sapphire Pulse, RX 7600 (new) / Sapphire RX580 (original/swapped for testing), Enermax Platimax 1050W PSU, ROG Z11 case.

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FearlessPotato
Junior Member
8
07-11-2023, 06:59 AM
#2
Stop the system and observe the black screen. Restart it and examine the Event Viewer to look for any hints.
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FearlessPotato
07-11-2023, 06:59 AM #2

Stop the system and observe the black screen. Restart it and examine the Event Viewer to look for any hints.

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bubbyG69
Junior Member
17
07-18-2023, 07:46 PM
#3
The event viewer provided no helpful information beyond the need for a force restart.
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bubbyG69
07-18-2023, 07:46 PM #3

The event viewer provided no helpful information beyond the need for a force restart.