F5F Stay Refreshed Hardware Desktop Screen turns black immediately after the BIOS flash on a prebuilt Lenovo device.

Screen turns black immediately after the BIOS flash on a prebuilt Lenovo device.

Screen turns black immediately after the BIOS flash on a prebuilt Lenovo device.

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ForceField_ON
Junior Member
36
02-21-2020, 08:19 PM
#1
Hello, Your system powers on now with fans running and RGB active, but the keyboard and mouse aren't responding. After replacing the CPU from a 3700x to a Ryzen 5800x, the boot process was slow and unstable, showing only 30fps. I checked for BIOS updates on Lenovo’s site and found one available. After installing it, I also applied two Windows updates. However, when trying to flash the BIOS, I received an “undefined image” error in CMD. The computer restarted briefly, then the screen went black. After a 30-minute reboot, the display remained off. I tested both HDMI and DisplayPort connections, used a single RAM stick, reset CMOS, and even switched back to the older 3700x model, but nothing resolved the issue. System specs: RTX 3070, Ryzen 3700x, Lenovo B550 board, 16GB 3200MHz DDR4, M.2 1TB SSD, 150W tower cooler. Please help me, I’m hoping for some guidance.
F
ForceField_ON
02-21-2020, 08:19 PM #1

Hello, Your system powers on now with fans running and RGB active, but the keyboard and mouse aren't responding. After replacing the CPU from a 3700x to a Ryzen 5800x, the boot process was slow and unstable, showing only 30fps. I checked for BIOS updates on Lenovo’s site and found one available. After installing it, I also applied two Windows updates. However, when trying to flash the BIOS, I received an “undefined image” error in CMD. The computer restarted briefly, then the screen went black. After a 30-minute reboot, the display remained off. I tested both HDMI and DisplayPort connections, used a single RAM stick, reset CMOS, and even switched back to the older 3700x model, but nothing resolved the issue. System specs: RTX 3070, Ryzen 3700x, Lenovo B550 board, 16GB 3200MHz DDR4, M.2 1TB SSD, 150W tower cooler. Please help me, I’m hoping for some guidance.

Y
ylyes4
Senior Member
572
02-23-2020, 03:41 AM
#2
Sure, I can attempt that with another GPU.
Y
ylyes4
02-23-2020, 03:41 AM #2

Sure, I can attempt that with another GPU.

B
bengalwatcher
Posting Freak
801
02-25-2020, 03:00 AM
#3
I don't see a solution listed. Could you clarify what's happening? Are you wondering if the GPU is causing the issue?
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bengalwatcher
02-25-2020, 03:00 AM #3

I don't see a solution listed. Could you clarify what's happening? Are you wondering if the GPU is causing the issue?

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Proforno
Member
209
03-04-2020, 10:18 PM
#4
Yes, it serves as a solid base for checking performance without a screen. Can your graphics card function properly on a different machine?
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Proforno
03-04-2020, 10:18 PM #4

Yes, it serves as a solid base for checking performance without a screen. Can your graphics card function properly on a different machine?